1 of 1 Apprenticeship Support Specialist Jobs in the UK

Be Doing: Responding to customer questions via email, live chat, and phone Helping users understand how to use Popcorn CRM features. (Full training will be provided) Logging and tracking support requests Learning how to troubleshoot common issues Help ensure that our customers love popcorn and get full value from their subscriptions Creating and updating help articles and guides Following … up with qualified sales leads (no cold calling) Scheduling demos and assisting with onboarding new customers Supporting the sales team with admin tasks and CRM updates Other general support Training Customer Service Specialist Level 3. Teaching and learning the skills, knowledge and behaviours within Customer Services. Full training and support from a friendly team A chance to … grow into a permanent role after the apprenticeship A relaxed, supportive work environment Real responsibility and the chance to make a difference Apprenticeship Standard Customer service specialist (level 3) Training Provider THE NVQ TRAINING CENTRE LIMITED Working Week Monday to Friday 9am to 5pm Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 7th November More ❯