Support Specialist Jobs

Support Specialist
UK

The median Support Specialist salary in the UK is £39,228 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 482 454 794
Rank change year-on-year -28 +340 +136
Permanent jobs requiring a Support Specialist 234 509 185
As % of all permanent jobs advertised in the UK 0.42% 0.51% 0.19%
As % of the Job Titles category 0.47% 0.54% 0.20%
Number of salaries quoted 176 361 140
10th Percentile £27,250 £27,500 £32,410
25th Percentile £31,813 £30,385 £37,250
Median annual salary (50th Percentile) £39,228 £37,500 £45,500
Median % change year-on-year +4.61% -17.58% +13.75%
75th Percentile £52,500 £50,000 £53,750
90th Percentile £58,750 £60,000 £61,300
UK excluding London median annual salary £36,500 £35,000 £44,535
% change year-on-year +4.29% -21.41% +27.24%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,303 93,916 91,216
% of permanent jobs with a recognized job title 90.61% 94.69% 91.48%
Number of salaries quoted 27,096 67,168 57,442
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,000
Median % change year-on-year +6.67% -12.50% -
75th Percentile £73,886 £71,250 £80,559
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +5.64%

Support Specialist
Job Vacancy Trend

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Support Specialist.

Salary trend for Support Specialist in the UK

Support Specialist
Salary Histogram

Salary distribution for jobs citing Support Specialist over the 6 months to 16 May 2025.

Salary histogram for Support Specialist in the UK

Support Specialist
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -39 227 £40,500 +6.58% 153
UK excluding London +66 167 £36,500 +4.29% 99
London -10 64 £45,000 -5.26% 67
Midlands +65 56 £32,000 -1.54% 14
Work from Home +63 56 £38,455 -10.57% 69
West Midlands +61 40 £31,000 -4.62% 11
South East +64 37 £42,500 -22.73% 34
North of England +2 35 £36,500 +4.29% 33
North West -7 31 £36,500 +14.06% 19
East of England +33 29 £44,000 +29.81%
East Midlands +29 16 £32,000 +8.47% 3
South West +85 6 £46,000 +48.39% 17
Yorkshire +34 3 £30,000 -15.68% 9
Scotland +105 2 £24,000 -15.79% 5
Northern Ireland - 2 £52,500 -
North East +43 1 £60,000 +84.62% 5

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 16 May 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Specialist in the job title.

1 146 (62.39%) Social Skills
2 127 (54.27%) Microsoft
3 123 (52.56%) Windows
4 93 (39.74%) Microsoft 365
5 88 (37.61%) Azure
6 86 (36.75%) Problem-Solving
7 78 (33.33%) Active Directory
8 76 (32.48%) Degree
9 63 (26.92%) Cybersecurity
10 51 (21.79%) Windows 10
11 47 (20.09%) VoIP
12 45 (19.23%) Customer Service
13 43 (18.38%) Microsoft Office
14 39 (16.67%) Microsoft Excel
14 39 (16.67%) WAN
15 36 (15.38%) Retail
15 36 (15.38%) LAN
16 32 (13.68%) ITIL
17 31 (13.25%) Windows Server
18 30 (12.82%) CCTV
19 28 (11.97%) Hyper-V
19 28 (11.97%) DNS
20 27 (11.54%) SQL
20 27 (11.54%) Finance
21 26 (11.11%) PowerShell
21 26 (11.11%) Data Management
22 25 (10.68%) AWS
22 25 (10.68%) Firewall
22 25 (10.68%) DHCP
23 22 (9.40%) CRM

Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.97%) Microsoft Exchange
2 16 (6.84%) SharePoint
3 9 (3.85%) IIS
Applications
1 43 (18.38%) Microsoft Office
2 39 (16.67%) Microsoft Excel
3 16 (6.84%) Microsoft PowerPoint
4 4 (1.71%) Spreadsheet
Business Applications
1 8 (3.42%) Dynamics CRM
2 7 (2.99%) Unit4 Business World
3 6 (2.56%) NetSuite
4 5 (2.14%) Dynamics AX
5 4 (1.71%) SAP S/4HANA
6 3 (1.28%) Sage 50
7 2 (0.85%) Dynamics NAV
8 1 (0.43%) Shopify
Cloud Services
1 93 (39.74%) Microsoft 365
2 88 (37.61%) Azure
3 25 (10.68%) AWS
4 14 (5.98%) Entra ID
5 9 (3.85%) OneDrive
6 5 (2.14%) Dynamics 365
7 2 (0.85%) IaaS
7 2 (0.85%) PaaS
7 2 (0.85%) Power Automate
7 2 (0.85%) Power Platform
7 2 (0.85%) PowerApps
7 2 (0.85%) SaaS
8 1 (0.43%) Amazon EC2
8 1 (0.43%) Amazon S3
8 1 (0.43%) AWS Lambda
8 1 (0.43%) Nutanix
8 1 (0.43%) Serverless
8 1 (0.43%) Virtual Private Cloud
Communications & Networking
1 47 (20.09%) VoIP
2 39 (16.67%) WAN
3 36 (15.38%) LAN
4 28 (11.97%) DNS
5 25 (10.68%) DHCP
5 25 (10.68%) Firewall
6 12 (5.13%) TCP/IP
7 8 (3.42%) VPN
8 7 (2.99%) NAS
8 7 (2.99%) SAN
9 6 (2.56%) Intranet
9 6 (2.56%) Network Security
9 6 (2.56%) VSAN
10 4 (1.71%) Wi-Fi
11 3 (1.28%) Broadband
11 3 (1.28%) SD-WAN
12 1 (0.43%) DECT
12 1 (0.43%) Internet
12 1 (0.43%) PBX
12 1 (0.43%) VLAN
Database & Business Intelligence
1 16 (6.84%) SQL Server
2 8 (3.42%) GIS
3 3 (1.28%) Electronic Patient Records
3 3 (1.28%) Relational Database
4 2 (0.85%) MongoDB
4 2 (0.85%) PostgreSQL
5 1 (0.43%) Amazon RDS
5 1 (0.43%) Data Lake
5 1 (0.43%) Power BI
Development Applications
1 9 (3.85%) JIRA
2 4 (1.71%) Git
3 1 (0.43%) Cypress.io
General
1 146 (62.39%) Social Skills
2 36 (15.38%) Retail
3 27 (11.54%) Finance
4 18 (7.69%) Telecoms
5 17 (7.26%) Analytical Skills
5 17 (7.26%) Legal
6 15 (6.41%) Law
7 10 (4.27%) Organisational Skills
8 9 (3.85%) Manufacturing
9 8 (3.42%) Inclusion and Diversity
10 7 (2.99%) German Language
11 6 (2.56%) Advertising
11 6 (2.56%) Automotive
12 3 (1.28%) Aerospace
12 3 (1.28%) Banking
12 3 (1.28%) Electronics
12 3 (1.28%) Marketing
12 3 (1.28%) Spanish Language
13 2 (0.85%) French Language
13 2 (0.85%) Swedish Language
Libraries, Frameworks & Software Standards
1 6 (2.56%) FIX Protocol
2 4 (1.71%) EDI
3 3 (1.28%) REST
3 3 (1.28%) SOAP
4 2 (0.85%) .NET
4 2 (0.85%) Middleware
4 2 (0.85%) SAP XI
5 1 (0.43%) CSS
5 1 (0.43%) Django
5 1 (0.43%) HTML
5 1 (0.43%) Jest
5 1 (0.43%) Node.js
5 1 (0.43%) React
5 1 (0.43%) RESTful
5 1 (0.43%) Vue
5 1 (0.43%) WebSockets
Miscellaneous
1 30 (12.82%) CCTV
2 18 (7.69%) Video Conferencing
3 12 (5.13%) Onboarding
4 8 (3.42%) FMCG
5 7 (2.99%) Data Centre
5 7 (2.99%) Self-Motivation
6 6 (2.56%) Clustering
7 5 (2.14%) Enterprise Software
8 3 (1.28%) e-Learning
8 3 (1.28%) IoT
8 3 (1.28%) Management Information System
8 3 (1.28%) Operational Technology
8 3 (1.28%) Renewable Energy
9 2 (0.85%) Driving Licence
9 2 (0.85%) NHS
10 1 (0.43%) AS400
10 1 (0.43%) Equities
10 1 (0.43%) iPhone
10 1 (0.43%) PACS
10 1 (0.43%) Social Media
Operating Systems
1 123 (52.56%) Windows
2 51 (21.79%) Windows 10
3 31 (13.25%) Windows Server
4 16 (6.84%) Linux
5 11 (4.70%) Unix
6 10 (4.27%) Android
7 6 (2.56%) Mac OS
7 6 (2.56%) Windows 7
8 2 (0.85%) Windows Server 2012
8 2 (0.85%) Windows Server 2016
Processes & Methodologies
1 86 (36.75%) Problem-Solving
2 63 (26.92%) Cybersecurity
3 45 (19.23%) Customer Service
4 32 (13.68%) ITIL
5 26 (11.11%) Data Management
6 22 (9.40%) CRM
7 21 (8.97%) ERP
8 18 (7.69%) Migration
9 17 (7.26%) Document Management
10 13 (5.56%) Task Automation
10 13 (5.56%) Time Management
11 12 (5.13%) Computer Science
11 12 (5.13%) Continuous Improvement
11 12 (5.13%) Data Analysis
11 12 (5.13%) Mobile Device Management
12 11 (4.70%) Asset Management
12 11 (4.70%) Logistics
13 10 (4.27%) ITSM
13 10 (4.27%) User Experience
14 9 (3.85%) Collaborative Culture
Programming Languages
1 27 (11.54%) SQL
2 26 (11.11%) PowerShell
3 8 (3.42%) Python
4 3 (1.28%) Bash
5 2 (0.85%) C++
5 2 (0.85%) JavaScript
6 1 (0.43%) C#
6 1 (0.43%) Java
6 1 (0.43%) PHP
6 1 (0.43%) TypeScript
Qualifications
1 76 (32.48%) Degree
2 21 (8.97%) A+ Certification
3 11 (4.70%) Microsoft Certification
4 8 (3.42%) Azure Certification
4 8 (3.42%) Security Cleared
5 6 (2.56%) DV Cleared
5 6 (2.56%) MCSE
5 6 (2.56%) Network+ Certification
5 6 (2.56%) VMware Certified Professional (VCP)
6 4 (1.71%) CCNA
6 4 (1.71%) Cisco Certification
7 2 (0.85%) Master's Degree
7 2 (0.85%) MCP
7 2 (0.85%) MCSA
7 2 (0.85%) PhD
8 1 (0.43%) BPSS Clearance
8 1 (0.43%) CCDA
8 1 (0.43%) Computer Science Degree
8 1 (0.43%) DBS Check
8 1 (0.43%) MCSD
Quality Assurance & Compliance
1 8 (3.42%) SLA
2 6 (2.56%) GDPR
3 5 (2.14%) Cyber Essentials
4 2 (0.85%) ISO/IEC 27001
4 2 (0.85%) PMO
4 2 (0.85%) QA
5 1 (0.43%) DICOM
5 1 (0.43%) GxP
5 1 (0.43%) HL7
5 1 (0.43%) ISO 9001
System Software
1 78 (33.33%) Active Directory
2 28 (11.97%) Hyper-V
3 18 (7.69%) VMware Infrastructure
4 7 (2.99%) Docker
5 6 (2.56%) VMware ESXi
5 6 (2.56%) vSphere
6 1 (0.43%) Virtual Machines
Systems Management
1 11 (4.70%) Microsoft Intune
2 7 (2.99%) Ansible
2 7 (2.99%) SCCM
3 6 (2.56%) Kubernetes
3 6 (2.56%) PowerCLI
3 6 (2.56%) Puppet
3 6 (2.56%) vCenter Server
3 6 (2.56%) vMotion
3 6 (2.56%) vRealize
4 3 (1.28%) Jamf Pro
5 2 (0.85%) PaperCut
6 1 (0.43%) FortiGate
6 1 (0.43%) WSUS
Vendors
1 127 (54.27%) Microsoft
2 19 (8.12%) VMware
3 16 (6.84%) Cisco
4 14 (5.98%) Citrix
4 14 (5.98%) Meraki
5 13 (5.56%) Fortinet
6 12 (5.13%) Veeam
7 9 (3.85%) Apple
7 9 (3.85%) SonicWALL
7 9 (3.85%) WatchGuard
8 8 (3.42%) Sage
9 7 (2.99%) HP
10 6 (2.56%) Oracle
10 6 (2.56%) SAP
11 5 (2.14%) Zoho
12 3 (1.28%) Acronis
12 3 (1.28%) Ariba
12 3 (1.28%) Aruba
12 3 (1.28%) Kaseya
12 3 (1.28%) Okta