1 to 25 of 77 Apprenticeship Customer Service Jobs in the UK excluding London

Assist technical support with retailer/end-user customer service, ESL support administration, digital systems and supervised website/content updates while completing a Level 3 Digital Support Technician Apprenticeship. Role The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical … support/retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration. Key responsibilities: Provide polite, professional first-line customer ...

Customer Service Specialist Apprentice will support the Customer Account Management team in delivering exceptional service to King & Fowler's aerospace customers. You'll develop skills in customer relationship management, supply chain coordination, and production communication to support business excellence and growth. Role Customer Support … Respond to customer enquiries Provide order updates Support customer communications Prepare customer reports Maintain customer records Account Management Support: Assist Customer Account Managers with customer activities Monitor customer actions Update CRM and ERP systems Support customer review meetings Help coordinate customer ...

will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities As a Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers … certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls to customers and contractors to provide updates and gather information Maintain accurate customer records and update information within business systems and CRM platforms Support ...

impact, and build a long-term future with the KION Group. Role Typical Daily Tasks as a Sales Apprentice Supporting the sales team with customer enquiries and follow-up activities Building and maintaining relationships with customers and internal colleagues Contacting prospective customers to identify new business opportunities Updating customer information and sales activity on company systems Preparing quotations, proposals, and sales documentation Researching customer businesses, markets, and industry trends Attending customer meetings, site visits, and sales presentations with experienced colleagues Assisting with customer demonstrations and solution presentations Monitoring sales opportunities and helping progress them through ...

Handsfree Group, a small, friendly team, are looking for a motivated, Customer Service Apprentice with a particular interest in technology to join their team. This opportunity offers career advancement. Role A normal day would include: Dealing with inbound faults and enquiry calls from existing Datalive and Handsfree Group … systems and diagnostic tools provided, walking customers through queries helping to solve issues by utilising strong technical and diagnostic skills Proactive monitoring of customer products for the purpose of maintaining positive health and status to avoid potential problems Providing excellent customer service Testing of application Technology aspect ...

customer services team is central to ensuring deliveries run smoothly and in line with customer expectations. The role acts as the key link between customers, transport operations, planning teams, warehouse colleagues and drivers, helping to coordinate deliveries, resolve issues and maintain communication throughout the supply chain. Role Main … customs by communication with the relevant parties Taking responsibility for work and helping other and raising any work-task concerns Monitor all emails and customer enquiries Scanning and matching of all POD’s (proof of delivery notes) Accurately file and archive all paperwork Retrieve PODs from customer portal ...

accurately and efficiently, becoming an expert in our products and services Support customers both remotely and in person, ensuring a positive experience Maintain accurate customer records and track interactions using company systems Collaborate with the team to share insights, ideas, and best practices Take ownership of your professional development … learning about customer service, communication, and problem-solving Learn and apply knowledge of relevant regulations and standards that impact our clients’ work Identify trends in customer feedback and suggest improvements to enhance the service experience Office support/admin including quality checking products and helping during ...

about financial products and the wider financial services industry, if this is an area you are interested in. Training The Level 2 Apprenticeship in Customer Service Practitioner includes: Level 2 Standard in Customer Service Practitioner Level 1 Functional Skills in Mathematics Level 1 Functional Skills … English You will attend a half-day session with HBTC where you will develop your customer service knowledge and skills, and work towards any functional skills that you have to take. An End Point Assessment is also included as part of the programme. This apprenticeship offers an excellent ...

apprentice Help Desk agent, you will gain hands-on experience supporting clients and helping to resolve technical IT issues whilst working towards your L3 customer service qualification. Role Duties will include, but will not be limited to: Providing front-line support via the phone, email and remote tools … maintain technical documents and asset inventories Upholding IT security practices and supporting compliance Training The Apprentice will work towards their Apprenticeship Standard in L3 Customer Service The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course This ...

take ownership of tasks and suggest ways we can improve. We will support and nurture your role alongside your apprenticeship training. Role Answering our customer service phone and speaking to customers about any queries they may have Booking in orders and taking payments through our secure payment portal … Assisting with our social media and marketing Processing invoices payable and receivable Answering live chats Managing our inboxes and responding to customer enquiries Potential to assist with website development and updates General office and administrative duties General ad hoc duties Training Business Administrator Level 3. On the job training ...

administrator, you will develop valuable administrative, customer service, and business operations skills while supporting the Order Management team. You will assist in the processing of customer orders from receipt through to delivery, working closely with colleagues across sales, production, logistics, and customer service. Role … Apprentice Order Management Coordinator, you will develop valuable administrative, customer service, and business operations skills while supporting the Order Management team. You will assist in the processing of customer orders from receipt through to delivery, working closely with colleagues across sales, production, logistics, and customer service. ...

apprentice will support the IT Service Delivery team in providing friendly, professional, & timely technical support to staff across the business. This apprenticeship will develop IT support skills, with a strong emphasis on customer service, first-line troubleshooting, device setup, helping users get the best from company systems. … Role Key Responsibilities: IT Support and Customer Service • Act as a welcoming first point of contact for employees seeking IT support, both in person and through the service desk. • Provide face-to-face support to users at desks, meeting rooms, production areas, and shared workspaces where appropriate. ...

operations and gain experience across a range of administrative functions. Key Responsibilities: Answering incoming telephone calls and directing enquiries professionally Responding to emails and customer queries Supporting order processing and updating company systems Filing, scanning and organising business documents Assisting with invoicing and general finance administration Maintaining accurate customer … Business Administration Level 3 Apprenticeship. Training will include: Structured off-the-job training with Rochdale Training Business administration processes and systems Communication and customer service skills IT and Microsoft Office skills Time management and organisation Future Prospects: Progression into a permanent administration role Development into office coordination ...

point of IT support contact for customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. Role Provide a professional and personal first point of contact to all customers … properly understood and recorded on Autotask Proactively contact and chase customers until a resolution has been achieved or the issue is escalated Deliver exceptional Customer Service striving to achieve first time resolution Escalate relevant and more complex work to the more experienced Service Desk Technicians after initial ...

code tools Explore practical applications of generative AI and AI assistants across the business Develop AI-powered workflows to support administrative, operational, sales and customer service activities Test, monitor and improve automated processes to ensure they deliver the expected results Maintain documentation for automation workflows and AI solutions … Support the creation of reports and dashboards to provide greater visibility of business performance Explore how data from systems such as CRM, project management, customer support and resource management platforms can be used more effectively Help identify opportunities to improve data quality, accuracy and accessibility Use data to support ...

Closing Date Friday, 25th September 2026 Start Date Monday, 28th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Creative Enthusiastic Eager to learn Qualifications English GCSE, grade 5/C+ or above (Essential) Maths … your business. We work with clients of all sizes to ensure health and safety compliance and in an effort to raise standards. Our customer service commitments: We are committed to the highest standards of customer service and thus offer all our customers the following service ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

Join us as a Business Development & Sales Support Apprentice and gain experience in sales, customer service, CRM, administration and digital business tools. You will help identify new customers, support sales enquiries and learn how a growing UK food business operates, with the chance to build a long-term … career with us. Role Administration & Office Support Managing emails and responding to customer and supplier enquiries. Maintaining electronic and paper filing systems. Processing incoming and outgoing correspondence. Scheduling meetings and preparing meeting notes. Updating company databases and CRM systems. Preparing reports, presentations, and business documents. Import & Logistics Administration Assisting ...

main purpose of the apprentice role is to support the running of the office, deliver excellent customer service to clients and produce client reports within appropriate timescales. You will be supporting a full-time administrator who will be your mentor for the apprenticeship. Role Duties to include: Completing …/e-mailing reports to respective clients Scheduling and arranging appointments by liaising with clients Being the first point of contact for customer enquiries; aiming to deliver excellent customer service while resolving queries in a timely manner Scheduling works for Water Hygiene Technicians and Surveyors to complete ...

investigate issues, manage support requests and resolve common technical problems. You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification. Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate … complex issues to senior colleagues Test software updates and new features Assist with software upgrades and installations Create and update support documentation Maintain accurate customer records Work with the Development and Project teams Training You will gain practical experience in: IT and application support Software troubleshooting Customer service ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Teaching Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling onto the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

even further. Role Full training will be provided to ensure that you are able to: Arrange appointments for our nationwide team of technicians Assess customer issues and order parts where necessary to ensure that our technicians are equipped to get things sorted first time Maintain accurate and detailed records … customer interactions using our bespoke, in-house systems Collaborate with internal teams to ensure prompt resolution of customer concerns To be successful in this role, it would be great to have: Excellent communication skills, both verbal and written Strong problem-solving and analytical abilities Proficiency in using computerised ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst … exact responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user ...

career! Beacon Medical are looking to recruit a confident and dynamic individual who is calm under pressure and can maintain a high level of customer service. Role This is a varied and interesting role covering all aspects of Medical Reception and Administration duties using SystmOne, ensuring that the reception … area of the practice runs smoothly and provides the highest achievable levels of service to both patients and other members of the practice team including Doctors and Nurses. Duties to include: Making appointments and dealing with queries Prescription requests Handling incoming and outgoing post Greeting and directing patients ...

Liaise in a professional manner with each member of the team, providing relevant information Maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customers Training Business Administrator Level 3. … Closing Date Friday, 30th October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Non judgemental Patience About the Employer TCG MEDICAL SERVICES LIMITED St Mark’s Medical Centre ...