1 to 25 of 152 Apprenticeship Customer Service Jobs in the UK excluding London

all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll … remote control software to remotely access computers to resolve faults Logging faults with suppliers (eg broadband, mobile, etc) on behalf of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT … Employer pension contributions Option to specialise in technologies such as Microsoft Cloud, servers, networks or security Annual bonus Desired Qualities, Skills and Knowledge: Excellent customer service skills experience beneficial Great communication skills Have a keen interest in IT and can demonstrate this Eager to learn GCSE Grade more »

Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Someone with a mature personality Good customer service skills Great personality is crucial Willingness to learn Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need more »

role Good communication skills Proactive and eager to learn Good knowledge of IT systems and support Professional and courteous Comfortable with all aspects of customer service (face-to-face, phone and email) Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

Extra training and development throughout your time as an apprentice Desired Qualities, Skills and Knowledge: Passion for IT and technology advancements Great communication skills Customer service experience is highly beneficial Experience building PCs, installations etc GCSE Grade C/4 in English and Maths or L2 Functional skills more »

a pool table and darts board in our break rooms Participate in exciting company incentives and days out Desired Qualities, Skills, and Experience: Strong customer service skills Career-driven and passionate about IT Basic understanding of hardware/software is beneficial Ability to use your own initiative A more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

Baltic Apprenticeships are excited to work alongside our clients who were formed in 2006, they boast an outstanding customer retention rate. Companies that use them for the first time continue year after year. What do they stand for? Integrity, Trust, Communication, and Service. Join their award-winning IT support … and Cyber Security Hardening Services team and benefit from a customer service-focused approach with an industry-leading 90+ Net Promoter Score. If you would like to be a part of their team, apply now! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered … by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Answering customer calls and logging and raising tickets Fixing PCs, installing software, and troubleshooting issues Providing first-line service desk support via telephone and remote access Determining compatibility of hardware/software upgrades before more »

Per annum Health and wellbeing incentives Excellent progression opportunities Access to the company pension scheme Desired Qualities, Skills and Knowledge: Motivated Team Player Good customer service skills and experience Keen eye for detail and good organisational skills Excellent time management skills Committed to learning Grade 5 in GCSE more »

Information Communications Technician Apprenticeship , delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide an excellent level of customer service to staff and students. IT systems support across a cluster of schools. Support an active ITIL based helpdesk. Support a wide range … access to an Employee Assistance Programme which provides confidential, independent, and unbiased information and guidance 24/7. Pension Desired Qualities, Skills and Knowledge: Customer Service - Teaching and learning is at the forefront of everything, you are to ensure you provide a warm and friendly service to more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »

expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer … an extra holiday! Pension scheme Table tennis and pool table in the office Regular team social events Desired Qualities, Skills and Knowledge: Be highly customer focused and able to provide excellent customer service. Be excited by new cutting edge technology and have a drive for learning. Excellent written more »

an Employee Assistance Programme offering free, 24-hour confidential assistance Desired Qualities, Skills and Knowledge: Someone who wants to work in a school Good customer service skills Passionate about IT Able to prioritise tasks Grade 4/C in Math's and 5/C in English Your more »

join their growing team! Experienced with over 50 years of IT industry knowledge, The client not only offers its customers the highest quality of service but also its staff. As an Apprentice, you will be working side by side with your mentor that is passionate to develop your skills … Benefits: Salary - £15,000 Monday Friday 8:30 AM 5:30 PM 20 Days Annual Leave + Bank Holidays Additional Holiday per year of service Maximum 5 days Company van whilst at work Pension scheme Annual Christmas Party Free tea & coffee Coffee shop in the office building Desired Qualities … Skills and Knowledge: Customer Service Skills Comfortable talking on the phone to customers Interest in IT/IT Hobbyist Motivated and willing to learn Grade 4/C in Maths and Grade 5/C in English GCSE Your Training with Baltic: This apprenticeship provides the skills, qualifications more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

stock allocation Tracking all orders and ensuring dispatch/proof of deliveries Communication with the relevant account manager, internal support teams and with the customer, ensuring that the customer is kept informed Create work orders for reel cutting, liaising with the warehouse team to ensure accurate and timely … availability and delivery Coordinate and oversee direct-to-site shipments as required Listen to customer requirements, identify and share opportunities for upsell to achieve sales through service Preparation and co-ordination of sales materials and collateral Maintenance of marketing and sales media to include online content Manage linked … Positions Available 1 Closing Date Wednesday, 31st July 2024 Start Date Monday, 2nd September 2024 Desired Skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Initiative Qualifications English GCSE or equivalent, grade C or 4 (Essential) Maths GCSE or equivalent more »

team (there are currently four members of the infrastructure team globally), you will have a unique opportunity to become involved in problem solving and customer service for users at all levels of seniority. Based at our modern office in Crawley you’ll learn to provide support to users … part of the role. Team culture is hugely important to us, and you’ll be working with a group of individuals who deliver excellent customer service and believe in doing the job right first time. We’re proud to be inclusive and our team members come from a … Closing Date Monday, 26th August 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Patience Qualifications English GCSE or equivalent, grade 4/C or Equivalent (Essential) Maths GCSE or equivalent more »

but also ensure you have a successful career with Kia whilst maximising personal growth. Role Duties will include (but will not be limited to): Customer contact and experience Taking customer bookings and scheduling services and repairs Communicating the customers work and faults to the vehicle technicians Handling customer … orders from customers both face to face and over the phone Maintaining an ordered stock room and finding parts from stock Training Level 3 Customer service specialist Apprenticeship Standard qualification Apprentices will be working and will be trained within the dealership and a skills coach will visit at … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, daytime hours. Shifts to be confirmed. Expected Duration 15 Months Positions more »

to our customers which makes us one of the cheapest printing companies in the UK. All this without compromising on quality, turnaround, or great customer service that's worth talking about. more »

fulfil client expectations and meet internal timelines. Maintain a professional and positive conduct when dealing with clients and colleagues alike, aiming to provide unparalleled customer service consistently. Training Level 3 IT Solutions Apprenticeship standard qualification Training schedule has yet to be agreed. Details will be made available at … Closing Date Monday, 15th July 2024 Start Date Tuesday, 30th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade A*-C/9-4 or more »

will encompass diagnosing problems, troubleshooting, and promptly resolving technical issues. Confidence in taking ownership of incidents is crucial to ensuring the highest level of customer service. Additionally, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring timely escalation of issues to more »

candidates on the telephone initially to determine suitability Completing competency tests and assisting new starters with registration documentation also arranging induction and training Maintaining customer focussed attitude towards duties and responsibilities to ensure the needs of clients are identified and met Answering incoming calls and inputting information onto company … Closing Date Wednesday, 10th July 2024 Start Date Thursday, 11th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Team working Creative Initiative Knowledge of Microsoft Office Qualifications English & maths GCSE or equivalent, grade A … About the Employer OWEN PAYNE RECRUITMENT SERVICES LIMITED We are an independent recruitment agency, established in 1999, and are based in Wolverhampton. Our excellent customer service and knowledge of the local marketplace has enabled us to gain a proud reputation for consistently meeting the demands of our customers more »

Closing Date Wednesday, 3rd July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Initiative Non judgemental Reliable Qualifications English GCSE or equivalent, grade C/4 (Essential) Maths GCSE … or equivalent, grade C/4 (Essential) Business Admin/Customer Service/Health and Social NVQ or SVQ Level 2 or equivalent, grade PASS (Desired) About the Employer Eve Hill Medical Practice Eve Hill Medical Practice is a busy GP surgery based in Dudley; we have more »

to support the learner experience, plus more. Role To support the Lead Business Officer (MIS) to ensure delivery of an effective, efficient & compliant MIS Service and the post holder is required to: Provide guidance and assistance to all college staff in the provision of and access to information to … for our learners Be proactive in liaising and supporting other College departments and partners in resolving queries and meeting agreed objectives Have an excellent customer service approach and provide information and assistance in relation to the requirements of the role as and when necessary Provide support and coaching … on other College sites to support the Academic Management team Ensure that MIS Management are aware of any service issues or concerns Deliver an effective on-site MIS Service across all College campuses GENERIC DUTIES AND TASKS: In addition to the requirements of the post above, the post more »