IT Apprentice (1st Line Support) - Horsham
- Hiring Organisation
- INVOLVE SELECTION LIMITED
- Location
- Carmichael House, 22 London Road, Horsham, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
mobile devices Helping with user account setup, password resets and permissions Learning networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting fixes so the team can reuse them … business IT support. You will have the opportunity to learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer service skills How to research, test and apply technical solutions ...