4 of 4 Apprenticeship ITSM Jobs in the UK excluding London

. Gain practical experience across service desk operations, endpoint management, and enterprise IT environments. Build foundational skills in Microsoft 365, endpoint management, and IT service management processes. Learn best practices for security, compliance, and operational efficiency within a regulated manufacturing environment. Training The ICT apprenticeship will enable you to provide ...

producing artifacts such as self-service guidance, knowledge articles and data-driven reporting. Accountabilities and responsibilities: Plan and manage own workload using the IT Service Management tool and guidance from peers/management, ensuring all reasonable efforts are made to work within agreed operational and service level agreements, escalating where ...

software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support Deliver excellent customer service to colleagues across our schools Training You will work ...

IT equipment, such as meeting room setups Maintain stock levels for IT equipment (headsets, cameras, etc.) Manage service requests and incidents in the ITSM tool Maintain an IT knowledge base, creating "how-to" guides for common issues Escalate complex issues to the appropriate individual, teams and 3rd party support Assist ...