2 of 2 Apprenticeship ITSM Jobs in the UK excluding London

and supporting end users to maximise their use of IT solutions Responding to all incidents and requests on the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user-based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking More ❯

IT qualification, delivered by our expert training team at Baltic Apprenticeships. What you will do: Provide Technical IT Support Utilize IT service Management Tools (ITSM) to log, track and resolve incidents as well as request efficiently Maintain LAN, WAN equipment for new & existing systems, including software updates and upgrades. Support More ❯