2 of 2 Apprenticeship Knowledge Management Jobs in the UK excluding London

combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. The apprentice will work closely with … issues relating to workplace technology and digital collaboration. Support the configuration, testing and implementation of digital workplace solutions. Contribute to the maintenance of digital knowledge articles, guidance materials and support documentation .AI & Productivity Enablement Support the rollout and adoption of Microsoft Copilot and other approved AI-powered productivity tools. ...

with Microsoft 365, mobile devices, printing, scanning, video conferencing, and AV technology Assist with resolving user access issues, incidents, and technical queries Contribute to knowledge management and documentation to improve service delivery Work closely with the Service Desk, Desktop Support Analysts, Infrastructure teams, and IT Training teams Help ...