13 of 13 Apprenticeship Line Management Jobs in the UK excluding London

workshop.” This includes reloading of machines operating systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations and contractual obligations … The ability to work logically and maintain control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring …/s (see latest guidelines) Implementation and/or fulfilment of remote service requests and installations when required Recommendations of relevant improvements, new technical procedures, products or services to line management Running of the “workshop.” This includes reloading of machines, operating systems and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive More ❯

new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager. Role As the Apprentice Supply/Inventory Planner for the Reverse Logistics team, you will learn and eventually be responsible for placing Service Inventory Purchase Orders and ensuring More ❯

Podcasts and progressing to video content You will have briefs for each of your tasks/work/campaigns which are all communicated via email once agreed with your line manager/the client which will include allocated hours to suit the agreed budget You will be creating and supporting the content for the Expo brochures including imagery/ More ❯

and reduce manual processes. Explore automation opportunities between systems, aiming to reduce duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including … safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform any other duties as directed by your line manager and/or a Director. Training Digital Support Technician Level 3 Apprenticeship Standard The successful candidate will undertake an 18-month nationally recognised qualification delivered by TDM. This work-based learning programme includes quarterly block training days delivered via our … apprenticeship, you will complete an End Point Assessment (EPA) conducted by an external assessment organisation (EPAO). This is a Level 3 qualification. Knowledge modules include: Digital Technologies. Data Management and Information Systems. Support and Security Concepts. Opportunity to progress into a full time position and higher level apprenticeship. Apprenticeship Standard Digital support technician (level 3) Training Provider THE More ❯

This role is to provide 1st line support for both hardware and software, covering desktop PCs, laptops, tablet/mobile devices, audiovisual & networking equipment, along with identifying & assisting with technical problem resolution. You will learn all aspects of delivering IT support, from end-user devices, servers & networking infrastructure. Role From time to time, you may be required to perform … other duties outside the role defined. You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you. Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share … the Employer MEDHURST COMMUNICATIONS LTD Since 1986, we have been making IT work for education and business clients. Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business. Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education More ❯

phone and in person Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets both at supported schools and remotely Escalate tickets to the next line within the SLAs Communicating ticket progress with the customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal More ❯

Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets from our office-based Service desk and on customer sites Escalate tickets to the next line within the SLAs Communicating ticket progress with the customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal More ❯

Product Marketing and the Director of Lifecycle Marketing Work with the design team to produce on-brand communications, both print and online, across the full product portfolio Workflow & Process Management: Use Asana and other tools as required to manage timelines, approvals, and campaign statuses, ensuring smooth and transparent execution. Cross-Functional Collaboration: Act as a key liaison between Lifecycle … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full time employment. Apprenticeship Standard Publishing professional (level 4) Training Provider LDN APPRENTICESHIPS LTD Working Week Monday More ❯

making sure instructors have what they need, usage is tracked, and feedback is collected to help convert trials into full adoptions. Act as the go-to person for Learning Management System (LMS) integrations—liaising with university contacts and coordinating with our US implementation team to ensure smooth setup. Monitor course activation and engagement using reporting tools (like PowerBI) and … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full time employment Apprenticeship Standard Publishing professional (level 4) Training Provider LDN APPRENTICESHIPS LTD Working Week Monday More ❯

software packages and tools such as collaborative technologies. Maintain an awareness of current, emerging and fringe technologies. Support and implement ICT-related projects that help to modernise ICT in line with current developments in technology. Carry out the installation of hardware, software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to … necessary. Ensure all data is handled, stored and disposed of in accordance with the Data Protection Act 2018 and the UK GDPR. Any other duties as directed by your line manager and/or a Director. Ensure compliance with all TDM policies, procedures and legal responsibilities, including safeguarding, ISO9001, Confidentiality, Data Protection and Cyber Essentials. Training Potential to progress More ❯

such tools as Growth X, LinkedIn and other online channels Responding to all initial inbound queries Supporting the sales team with the process flow for customers Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a … business’s ever-changing needs You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports Work with wider teams to ensure a smooth user experience Customer retention and growth Training Training to More ❯

email, phone and in person Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets both at supported schools and remotely Escalate tickets to next line within the SLAs Communicating ticket progress with customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal Development More ❯

clients, peripherals and software Support the installation and configuration of software and updates Manage efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support Help monitor and maintain network and server performance Escalate complex issues to senior IT staff Participate in IT projects and training sessions Proactively monitor and maintain the … 7.5 hours are spent on vocational training, and will include: 1.5 hours per week portfolio building Monthly mentoring session with LearnTech mentor 10-12-weekly review session with the line manager and LearnTech mentor Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work More ❯