6 of 6 Apprenticeship Mac OS Jobs in the UK excluding London

hardware problems Manage IT assets and maintain accurate records Perform admin tasks to support the IT function Assist with Azure and Office 365 administration, including email account management Manage macOS devices using MDM (Intune) Support onboarding and offboarding of employees Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme More ❯

on the telephone and by digital contact. Role Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer queries More ❯

support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end-user More ❯

inventory records, and updating user guides via our helpdesk. What you'll learn: Customer service and communication skills in an IT context Basics of hardware, common operating systems (Windows, macOS, ChromeOS) Understanding the role of an IT helpdesk and ticket management Device lifecycle basics, setup, support, and decommissioning Introduction to software like Google Workspace, Microsoft 365, JAMF, PaperCut, and More ❯

Available 1 Closing Date Wednesday, 10th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills Customer care skills Problem solving skills Team working Initiative Microsoft 365 MAC OS Support Wifi Solutions Hardware & Software Knowledge LAN/WAN Motivated Work in a Fast-Paced Setting Positive Mindset Confident Able to Drive Qualifications English GCSE, grade More ❯

support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end-user … Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. More ❯