4 of 4 Apprenticeship Mac OS Jobs in the UK excluding London

this role could be the perfect first step in your tech career. A Typical Day in the Job: Delivering first-line IT support to end users across Windows and macOS environments, both remotely and onsite. Using industry-standard tools such as NinjaOne, JAMF, and HALO ITSM to monitor devices, log tickets, and troubleshoot issues. Supporting the setup, configuration, and … and structured training from Baltic Apprenticeships throughout your journey. Desired Qualities, Skills, and Knowledge: A basic understanding of IT systems and a passion for technology. Familiarity with Windows/macOS, networking fundamentals (IP, DNS, DHCP), and cybersecurity basics. Good problem-solving, time management, and communication skills. Punctual, reliable, and respectful of data confidentiality. A willingness to learn and take More ❯

support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end-user More ❯

support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end-user … Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. More ❯

s Desired Skills and Knowledge: Passion for IT Basic knowledge of Microsoft Operating System Basic knowledge of Office 365 applications, Outlook, Word, Excel, PowerPoint, etc Basic knowledge of Apple MacOS and iOS Basic knowledge of standard Anti-Virus & Firewalls Patience and professionalism when assisting end users Ability to meet deadlines Willingness to learn new skills using own initiative Excellent More ❯