15 of 15 Apprenticeship Management Information System Jobs in the UK excluding London

of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001). Duties and key responsibilities: Incident and Request Management … Act as the first point of contact for staff requiring IT support (with guidance and supervision) Log, categorise, and prioritise incidents and requests in the service management system Learn how to diagnose and resolve common IT issues within agreed timescales Escalate more complex issues to second-line support following established processes Customer Service: Provide polite, helpful, and … your business. Rather than individual products, we have designed an entire healthcare technology ecosystem. This comprehensive suite of interoperable applications covers every aspect of your operation. As a modular system, you get to build it to suit you, and as you scale, so do our systems and your choices. More ❯

migrate, and collect data from trusted sources, including internal business systems, cloud platforms, and client portals Retrieve and input data from Excel Mondays reports, Simpro job management system, and other operational platforms Data Preparation & Cleaning: Format, clean, and validate datasets to ensure accuracy and usability Merge and reconcile data from multiple systems such as CRM, ERP, and … project management tools Reporting & Analysis: Use Excel, Power BI, and other analytics tools to create dashboards and reports for management and project teams Generate weekly and monthly performance reports, including automated outputs from Excel Mondays and Simpro Systems Integration: Assist in linking data across business portals, ensuring consistency and accuracy between platforms Support the integration of … updates to ensure traceability Health, Safety & Data Security: Comply with all company policies, including GDPR and data protection requirements Follow cybersecurity protocols to safeguard sensitive business and client information Training & Development: Participate in off-the-job training for the Level 3 Data Technician apprenticeship Engage in internal training for Excel Mondays, Simpro, and other business platforms Skills & Knowledge More ❯

Provide technical and application support to internal stakeholders via email, phone, video conferencing, and helpdesk systems. Monitor and maintain data quality within the CRM, ensuring all records and information are accurate, complete, and up to date. Create and manage views, filters, and saved lists in the CRM to support sales and marketing operations. Use tools such as Hunter … there are continuous revised guides and FAQs spaces in the staff vle for the team members to refer to. Document actions and maintain audit trails for issue resolution and system changes. Collaborate with the CRM provider, the Business Support team, and external stakeholders to research CRM capabilities, support system enhancements, troubleshoot issues, and implement new functionalities that improve … duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform More ❯

maintenance and repair tasks. Role Dealing with customers over the phone in a professional manner Providing end user support Building and installing hardware and software Installing and maintaining servers System management High level internet security Voice over IP Telephony Networking and multi-site technology Back up and data security. Training Face to Face in person College attendance … to train and develop an individual with the view to then taking them on as a permanent member of staff upon successful completion of the apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider YEOVIL COLLEGE Working Week Monday - Friday, 09.00 - 17.30 with 30 minutes lunch break. Expected Duration 1 Year 6 Months Positions Available 1 Closing More ❯

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve … Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 13th More ❯

On a day-to-day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems … as well as diagnosing and solving problems Logging calls and ensuring management of database Training There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, 9.00am - 5.30pm. Expected Duration More ❯

shaping the future of technology. They're not just a company, they're a community of tech enthusiasts, innovators, and problem solvers. As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. CPS also have a wealth of … with apprentices; guiding and supporting them through their journey, there is no better place to kick-start your IT career! In this role, youll work towards yourLevel 3 Information Communications Technician,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist in the installation, configuration, and maintenance of hardware and software systems. … Provide technical support to end-users, troubleshooting hardware and software issues. Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Assist in the management of user accounts, permissions, and access rights. Monitor and maintain computer systems and networks, ensuring optimal performance and security. Assist in the implementation of data backup and disaster recovery More ❯

for providers. Role Respond promptly and professionally to incoming service requests via phone and email. Accurately log all requests, capturing essential job information (site, issue, system details, urgency). Provide basic troubleshooting and remote diagnostics where possible, based on engineer-provided guides and known issue libraries. Assess priority levels (e.g. urgent vs routine) and allocate … only solutions. We are unique in the market in providing products, software and fully managed services to support heat networks, including design, commissioning, retrofitting, billing, efficiency and maintenance management for providers. More ❯

and server configuration and fault diagnosis. You will be working as part of their team of experienced qualified IT engineers. Role Logging of service desk tickets into our helpdesk system Building and preparing machines before they are sent out to clients Creation of weekly, monthly and ad-hoc reports using PowerShell and other tools. Fault finding desktop, laptop and … servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services Training Information Communications Technician Level 6. … training or studying. There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies. Apprenticeship Standard Information communications technician (level 3) Training Provider ALTHAUS DIGITAL LIMITED Working Week Monday to Friday – 8:30am – 5:00pm with an hour lunch break. **Once you become more experienced you More ❯

technology-related issues. Role Key Responsibilities Technical & Digital Systems Support Provide day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in … drafting internal communications such as newsletters and updates Data & Document Management Manage digital filing and data systems, ensuring documents care organised, accessible, and current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations Project & Workflow Coordination Support department leads by inputting and … managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission of information Process Optimisation Identify and implement improvements to streamline digital workflows Develop user guides and provide basic training for internal systems Support new technology rollouts and digital transformation initiatives Training Level 3 Digital More ❯

team effectively Working with electrical wiring, cutting tools, multimeters and soldering electronic components Using power tools, lifting, carrying, climbing ladders, working at heights, Mobile Elevated Working Platforms File management, completing forms, documenting procedures Using a range of computer software Training Functional Skills in English and Maths if required You will complete an online portfolio during work hours As … Wednesday, 1st October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications Information Technology BTEC or equivalent, grade Pass (Desired) About the Employer COTEL TELECOM (UK) RENTAL Cotel have a unique record of over 4 decades of providing Wireless Technology … solutions within the UK, Oman and Pakistan. In addition to a comprehensive product range and versatile solutions, we provide first-class advice and technical support for all equipment and system solutions. From a small business to national organisations, Cotel will always come up with the most cost-effective solution to help your business grow. More ❯

and skill sets across a wide range of applications, as directed by their supervisor. Undertake training and maintain knowledge in end user applications, including our clients’ main patient management and clinical systems. To contribute to the evaluation of business processes and, using best practice, identify options for improving efficiency and effectiveness of operational delivery. Engage in floor walking … endeavouring to resolve issues first time through own knowledge or through an understanding of the wider Innovate resource who can provide support. To contribute to the development of information technology security policies, standards and guidelines and maintain an awareness of associated risks and issues. To undertake and monitor changes to live application environments under direct supervision of senior … progress of escalated issues and liaise with suppliers to enable resolutions. Assist with continuous improvement to practices in their work area by maintaining an awareness of advancements in information technology and their relevance to Innovate Healthcare Services and evaluating business processes throughout their programme. Support & Collaboration: Work closely with team members and stakeholders, providing professional advice and assistance More ❯

Canny Clever Ltd are looking for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT Level 3 Standard. Role Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising … held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training takes place in Newcastle City Centre On the job training Level 3 Information Communication Technician Apprenticeship Depending on the … circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available Apprenticeship Standard Information communications technician (level 3) Training Provider MIDDLESBROUGH COLLEGE Working Week Standard hours between 08.00-20.00, Monday- Sunday. Flexibility will be required with occasional late working, early starts. Weekend working will be undertaken on a rota basis. More ❯

technology-related issues. Role Key Responsibilities Technical & Digital Systems Support Provide day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in … drafting internal communications such as newsletters and updates Data & Document Management Manage digital filing and data systems, ensuring documents are organised, accessible, and current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations Project & Workflow Coordination Support department leads by inputting and … managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission of information Process Optimisation Identify and implement improvements to streamline digital workflows Develop user guides and provide basic training for internal systems Support new technology rollouts and digital transformation initiatives Training Level 3 Digital More ❯

technical support, answering support queries via phone, email and live chat. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To log all calls on the ticketing system. Respond to enquiries from clients and … cannot be resolved in-house by liaising with relevant admin staff. Training The company may offer a full-time position at the end of the apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday between 9am to 5pm. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Friday More ❯