Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
incident response, including ticket creation, impact assessment, and escalation. Document new and common technical issues in the knowledge base (KBAs). Support new employee onboarding, including laptop builds, access provisioning, and basic IT training. Monitor and manage ticket queues, assisting in backlog reduction and workload balancing. Identify equipment and system More ❯
Creating and maintaining integration maps using development tools Creating and consuming XML JSON test data sent to and extracted from our ERP system Assist onboarding new customers through integration and use of business systems Ensuring project tools are used and up to date with project progress and project methodologies are More ❯
Unit 5, Northumberland Court, Dukes Park Industrial Estate, Chelmsford, England
BEW ELECTRICAL DISTRIBUTORS LIMITED
RMM software. using the helpdesk system Administering various enterprise security products to ensure a secure IT infrastructure Handling IT-related tasks involved in user onboarding and offboarding processes Managing and maintaining the company's Microsoft 365 tenant for optimal productivity Installing data cabling, access points and CCTV systems Building and More ❯
NORWICH SCHOOL, 69-71A THE CLOSE, NORWICH, England
Norwich School
to tickets on the Helpdesk Assisting in the classroom 'live', to ensure teachers understand how to use resourses such as Teams and Class Notebook Onboarding new users Remote support using TeamViewer Assistance with events and assemblies Reprographics Management of OSX devices Solving a variety of complex and intriguing problems that More ❯
Amadeo Financial Centre, Herons Way, Chester Business Park, Chester, England
Bank of America
lines of business, including Global Markets and Global Banking. The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside our escalation and risk management is essential in meeting Bank More ❯
to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars and appointments More ❯
Britannia House, Mere Way, Ruddington, Nottingham, England
MHR
been coding for more than 12 months. What will your day-to-day role look like? You will be taken on a fully planned onboarding program welcoming you to MHR and our products/services. Based on your skillset we will tailor a training program just for you based on More ❯
and resolving technical problems. You will learn to build and configure laptops and phones for new and existing employees. You will be assisting with onboarding and IT inductions for new joiners, ensuring they are comfortable with Frontier’s systems and tools. You will support the management of hardware and software More ❯
opportunities into sales. You will ensure you always provide customers with accurate information on Swoopos products and services. Role You will be accountable for onboarding of new customers through contractual agreements, whether direct sales or through resellers, in a professional and timely manner, ensuring proactive communication throughout When onboarding your More ❯
Unit 3, Gateway Business Park, New Hall Hey Road, Rossendale, England
SLINGCO LTD
working closely with our third-party IT support provider and contributing to IT infrastructure projects. Responsibilities include assisting with IT administration tasks, managing employee onboarding and offboarding processes, and supporting various IT initiatives. This role requires a hands-on approach and strong organisational skills to ensure smooth IT operations. Provide … user accounts. Act as the main point of contact for the third-party IT support provider in handling IT-related issues. Assist with employee onboarding and offboarding, ensuring timely and effective IT setup and removal of access. Purchase IT hardware. Set up and configure hardware, mobile devices, and peripherals for More ❯