2 of 2 Apprenticeship Remote Desktop Jobs in the UK excluding London

stakeholders to accurately assess the impact of issues. · Participating in ITIL-based Incident and Problem Management in line with documented processes. · Occasionally carrying out remote desktop support to resolve minor issues. · Ensuring that technical solutions are documented within the IT Service Management tool for future reference. · Being ...

start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote … required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade ...