16 of 16 Apprenticeship Support Technician Jobs in the UK excluding London

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fueled by … technology and endless possibilities. Role Key Responsibilities: Provide first-line technical support to staff and students, addressing issues related to hardware, software, and digital services. Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms. Install and configure new hardware and software as required. Ensure that … all IT equipment and systems are running efficiently and securely. Assist with the management of user accounts, permissions, and security settings. Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools. Provide training and guidance to end-users on how to use various IT More ❯

Support our clients to use our data solutions effectively and resolve issues quickly and professionally. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree … will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.Overview At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for … so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career. We're proud to be the UK's largest dedicated More ❯

experience while working towards a recognised qualification, all within a collaborative and cutting-edge environment. You’ll be learning from experienced professionals, helping to support and maintain our internal systems, and playing a key role in keeping our tech running smoothly. Role Building IT systems and configuring networks General … mobile phones Create virtual machines that can then be logged onto and used when supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep … accurate records and document customer service actions and discussions Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support More ❯

Estio Training have an exciting new opportunity for a Digital Support Technician with Hull City Council based in central Hull. Role To ensure excellent customer service Monitor the Assyst Ticketing system to resolve calls at first point of contact Receive phone calls from users requiring support Remote … support to customers (Troubleshooting) To interrogate Specific ICT systems and process a range of routine and sensitive information Training The role offers the opportunity to progress into suitable roles with the organisation Apprenticeship Standard Digital support technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday More ❯

The IT Support Apprentice will join the IT support team and play a key role in providing technical support and solutions across Frontier’s offices in the UK and Europe. This is an exciting opportunity to gain hands-on experience across the full IT solutions lifecycle, from … troubleshooting and stakeholder engagement. Role The apprentice will develop technical expertise in IT infrastructure, software, and systems while working towards a Level 3 IT Support Technician Apprenticeship. You will gain this experience working with a variety of stakeholders across Frontier and honing your customer service abilities. You will … days a week ‘on the job’ learning, whilst attending classroom training one day a week. You will learn whilst working, receiving information and support from colleagues and your manager. The classroom training will complement the tasks you’ll carry out and will include: technical knowledge, IT support, problem More ❯

The broad purpose of a Digital Support Technician is to maximise the effective use of digital office technologies, productivity software and digital communications. These will include collaborative technologies, and digital information systems. Role Use digital technologies, including collaborative tools, to operate effectively as part of a team, and … for example: information transfer, deletion, storage, usage and communications that may include using mobile devices. Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols Operate digital information systems, for example: Management, Finance Human Resources, Bespoke departmental or … in line with organisational policies Training Training is currently expected to be in the workplace, but could be subject to change. We encourage and support all of our apprentices to qualify up to Degree L6 where appropriate and required. Apprenticeship Standard Digital support technician (level 3) Training More ❯

a fast-paced digital environment? Euro Digital Systems is offering an exciting opportunity for an ambitious individual to join our team as a Digital Support Technician Apprentice. Role Taking service calls from customers Allocating service calls to field technicians Contacting customers to take meter readings Arranging return visits … with customers Basic call planning Training The successful candidate may be offered full-time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday, 9.00am to 5.00pm. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Saturday, 7th June More ❯

Horsforth School is seeking to appoint an IT Support Technician Apprentice on an approved apprenticeship at Level 3 (A Level) with the opportunity for a permanent role following the apprenticeship. Role Provide first-line service desk support by responding to technical queries and resolving basic IT issues … across the school’s IT infrastructure under guidance Assist in the setup and maintenance of IT equipment, including computers, laptops, printers, and mobile devices Support the administration and management of e-learning platforms and educational software used by students and staff Conduct basic repairs and troubleshooting on IT hardware … and devices, escalating complex issues when necessary Ensure IT equipment and systems are well-maintained, secure, and functional to support teaching and learning Collaborate with staff and IT team members to identify IT needs and suggest practical solutions Maintain accurate records of IT issues, maintenance, and inventory to support More ❯

We're looking for an Support Technician Apprentice with a passion to deliver top-tier technical support while also building meaningful relationships with clients. In this role, you'll have the opportunity to work with a diverse client base, applying your newly found technical prowess and interpersonal … skills to make a real difference. Role Provide expert-level technical support to our clients, including troubleshooting hardware and software issues Proactively monitor client networks and systems to identify and resolve potential problems Collaborate with our clients to understand their business needs and recommend IT solutions that align with … IT-related matters Participate in the planning and execution of IT projects, including network upgrades, migrations, and system implementations Ensure timely resolution of IT support requests and document all interactions Stay up to date with emerging technologies and industry best practices to continuously enhance your skills Foster a positive More ❯

As part of your apprenticeship, you will support the IT team, assisting with the availability, security, and performance of our IT systems. This role provides hands-on experience in technical support, infrastructure maintenance, and service improvements, helping to build a strong foundation in IT. Role Provide first-line … technical support to users, diagnosing and resolving hardware, software, and network issues. Assist in the installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices. Help manage user accounts, permissions, and IT security settings across company systems. Respond to service requests and IT support … as respond to out-of-hours IT emergency calls. The role involves working with sensitive data, requiring strict adherence to confidentiality and security protocols. Support IT teams in maintaining system documentation, inventories, and asset management. Training Training will take place at college and work. There will be one day More ❯

Remote diagnostic technician, carrying out remote vehicle new parts programming/coding ADAS (Advanced Driver Assistance Systems dynamic calibration). Working with a team reprogramming vehicles from an office based environment in Hooton, throughout the UK. Role Vehicle programming and coding Advanced Driver Assist Calibrations Key programming Customer service … via HelpDesk Learn about exciting new technologies in vehicles Training To become a fully qualified Remote and ADAS technician for majority of vehicles. Apprenticeship Standard Digital support technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday, 8:30am to 5:30pm. Expected Duration More ❯

and has a curious mind for how tech works, especially phones and the internet? Gamma Business is on the lookout for two apprentice Technical Support Technicians to become the go-to expert for solving tech issues for their business partners, building up valuable tech skills along the way. Role … Your role will be to handle Gamma’s phone and internet products, and to provide support when Gamma’s business partners have queries or technical issues with them. This could be anything from phone line faults to helping set up the technology. You will communicate with partners through different … partners. Meet Gamma’s standards of quality work and service. Take ownership of your tasks and manage your workload while focusing on providing excellent support services. Work closely with your team members, team leaders, and more experienced colleagues to learn and get things done together. Training At the end More ❯

be addressed quickly and effectively Training The role offers long-term security and the opportunity to progress into a permanent position Apprenticeship Standard Digital support technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday - Friday, 10.00am - 6.00pm. May include some Saturdays - if a site visit is More ❯

the patch management system. Problem-solving - to be able to break a problem down and reach a fix. To allocate incidents to 2nd line Support where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on a … activities and ensure appropriate actions are taken to maintain and/or improve existing service levels. To liaise closely with 3rd Party Suppliers of Support Services. To administer mobile phones, broadband and IPT services. The role will involve contact with: Customers. 2nd Line Support both Internal and External. … programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 During More ❯

to learn, confident in the use of computers & technology. Role Perform equipment audits and ensure smooth operation Replace toner cartridges and provide basic administration support Install and test software applications Assist with hardware installations Provide first-line support for technical issues Training Level 3 ICT Apprenticeship Training … there isn’t a definite permanent role available after completion – many of our ICT Apprentices have secured permanent roles with us as End User Support Engineers, Infrastructure Engineer and Network Engineers Apprenticeship Standard Information communications technician (level 3) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION Working Week Monday … LIMITED NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping More ❯

looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration — ideal for those who thrive in fast-paced environments. Role Supporting and installing Windows PCs Windows Servers, printers, routers, and Microsoft … a close-knit team Training We are looking for someone to become a permanent, valued member of the Horizone team Apprenticeship Standard Information communications technician (level 3) Training Provider GINGER NUT MEDIA LIMITED Working Week Monday to Friday 9am to 5.30pm Expected Duration 1 Year 6 Months Positions Available … English GCSE, grade 7 (Desired) Maths GCSE, grade 7 (Desired) About the Employer HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯