10 of 10 Apprenticeship Support Technician Jobs in the UK excluding London

looking for an Apprentice support technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning … give technical support to customers and helping with all queries, to be taking the calls, logging the issues and emailing the customers back with updates and many other tasks. You will receive support and training from work colleagues and apprenticeship but will also be supported and encouraged ...

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation … systems. Role Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation ...

will also provide digital application support to customers, investigate and resolve application issues, communicate clearly with users, support go-live activities and contribute to continuous improvement. You will learn to recognise when issues are outside your level of competence or authority and escalate them appropriately. Role Development … Application Support: Design, create and implement new features within the QX system, under appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error ...

passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment. Role Set up and configure new printers/photocopiers … with an apprenticeship. Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Apprenticeship Standard Digital support technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday, full-time position. Exact shifts to be confirmed. Expected Duration ...

purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role Provide technical … support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Respond to enquiries from ...

Start your career in software support with noyantis. You’ll learn to support users of our installed and cloud software, resolve customer queries, test software updates, assist with training. Gain valuable IT skills, a recognised apprenticeship qualification and the opportunity to build a long-term career … growing software business. Role Providing first-line support to software users via telephone, email and remote screenshare Assisting customers with software queries and troubleshooting issues Logging and tracking support requests Testing new software features and updates Assisting with customer on boarding and training activities Maintaining customer records ...

enjoy fixing technical problems and learning about new technology? We're looking for an ambitious ICT Support Technician Apprentice to join our busy Service Desk team in Birkenhead. Role Respond to incoming IT support requests via phone, email and remote support tools Log, prioritise and update … support tickets using the company's helpdesk system Troubleshoot hardware, software and connectivity issues Configure and deploy laptops, desktops and mobile devices Support Microsoft Windows operating systems and Microsoft 365 applications Assist with password resets, user account administration and access permissions Escalate complex technical issues to senior engineers ...

will work within Phoenix Printing Plates Ltd providing first-line ICT support while developing your knowledge, skills and behaviours. You will support users, maintain systems, assist with digital workflows, and gain an understanding of the printing industry as you learn more about the business. Role Key Duties … Responsibilities: Provide first-line support for hardware, software and network-related issues. Assist users with troubleshooting IT and system problems. Support the installation, configuration and maintenance of desktop PCs, laptops and peripheral devices. Maintain user accounts, passwords and access permissions under supervision. Provide support for business software ...

enthusiastic apprentice for the newly created MSD IT reactive team, providing IT services across the University of Oxford’s medical departments. Develop practical IT support skills while delivering first-line support to NDM staff, students and visitors across Oxford buildings and units. Role Act as an initial point … contact for routine IT service tickets and queries relating to computer hardware, software, AV services and online platforms, with support from experienced colleagues. Respond to IT incidents, tickets and queries in a helpful and timely manner; resolve straightforward problems using documented procedures and training, and escalate issues that ...

Part of a small team, reporting to the IT Manager, providing support to users, and assisting in the running and development of the IT infrastructure. You will be based in our Wardle office supporting local and remote users, located at home or at one of the company sites … UK. On occasion you may need to travel to these locations. Role Provide first-call support for our users, ensuring all issues are logged. Issues are then resolved or escalated to a more senior member of the team, the IT Manager or a third party You will work ...