IT Support Services Apprentice
- Hiring Organisation
- Richmond and Wandsworth Councils
- Location
- Town Hall, Wandsworth High Street, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,747 a year
looking for an enthusiastic and motivated IT Support Services Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience across three core IT support areas. You’ll be a key part of our customer-facing IT support function, helping … staff resolve technical issues and ensuring smooth daily operations. Role Provide first-line IT support to council staff via phone, email, and in person Log, track, and resolve incidents and service requests using IT service management tools Escalate unresolved issues to appropriate teams while maintaining ownership ...