Apprentice IT Technician
Hartshill Academy, Church Road, Hartshill, Nuneaton, England
UNITED LEARNING TRUST
be responsible for: Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans) Keeping records of all users, including the management of More ❯
Employment Type: Advanced Apprenticeship
Salary: Competitive
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