1 of 1 Apprenticeship Support Consultant Jobs in West London

unique opportunity to gain hands-on experience supporting a wide range of web-based software solutions, particularly within the shipping and e-commerce sectors. As part of the IT support function, you will assist in configuring client systems, resolving technical issues, and delivering exceptional service to both internal and external stake holders. You will work closely with cross-functional … teams – including sales, customer service and commercial to ensure smooth onboarding and ongoing support for complex client accounts. The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and a willingness to learn. You'll be encouraged to explore emerging technologies, including artificial intelligence, and contribute ideas on how they can be applied to improve … business processes and enhance client support. This apprenticeship offers structured training, mentorship, and the chance to build a solid foundation for a career in IT support and consultancy. Recruitment for this position will be in conjunction with our chosen apprenticeship provider. Key responsibilities: Helping to set up new client accounts on our systems. Talking to clients and guiding them More ❯