13 of 13 Apprenticeship Customer Service Jobs in the West Midlands

looking for a motivated and enthusiastic Sales Apprentices to join our team. This role is primarily customer service focused, providing an excellent foundation in customer engagement, communication, and business operations, while also offering valuable exposure to sales activities. Role As part of your apprenticeship, you will gain … working with customers and colleagues across the business, developing the skills and knowledge needed for a successful career in sales. Job Duties: Provide excellent customer service through a variety of communication channels Support customers with product, service and account enquiries Build positive relationships with customers and internal ...

sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. Role Netplates is looking for a detail-oriented and analytical Data Technician Apprentice … sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. ...

Join us as a Business Development & Sales Support Apprentice and gain experience in sales, customer service, CRM, administration and digital business tools. You will help identify new customers, support sales enquiries and learn how a growing UK food business operates, with the chance to build a long-term … career with us. Role Administration & Office Support Managing emails and responding to customer and supplier enquiries. Maintaining electronic and paper filing systems. Processing incoming and outgoing correspondence. Scheduling meetings and preparing meeting notes. Updating company databases and CRM systems. Preparing reports, presentations, and business documents. Import & Logistics Administration Assisting ...

investigate issues, manage support requests and resolve common technical problems. You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification. Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate … complex issues to senior colleagues Test software updates and new features Assist with software upgrades and installations Create and update support documentation Maintain accurate customer records Work with the Development and Project teams Training You will gain practical experience in: IT and application support Software troubleshooting Customer service ...

working in the Residential Property Management sector and wish to work for an established and experienced company who are passionate about delivering exceptional customer service then apply today. Role Main Responsibilities: Basic letter writing Sending minutes, notice of meeting, letters prepared by property managers Data entry Updating clients … collection Sending brochure to prospective clients Assisting the accounts assistant as necessary and the need of the company dictates Handling of all inbound customer contact to achieve a first contact resolution wherever possible Handle customer queries through to completion ensuring a seamless hand-off, where this ...

through ensuring that the college’s equipment is well maintained, up-to-date and ready for teaching and business operation. Providing a proactive and customer service approach to supporting the college. Role Deliver an effective and customer focused help desk.: Acting as one of the first points … support of the end user with their query/issue (Escalating if necessary) Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person Supporting end users remotely, as wells as physically ...

Answering incoming calls, emails, tickets and web chats from clients regarding IT issues Incident Logging: Accurately logging details of faults and requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries … Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction Learning: Dedicating 20% of your working ...

Help manage meeting room bookings and maintain booking records Prepare and send invoices and assist with general office administration Use computer systems to update customer information and records Prepare meeting rooms ready for customer use Set up tables, chairs and equipment for meetings and events Prepare and serve … Support the delivery of events and activities within the building Check meeting rooms after use and return them to the required standard Help keep customer areas clean, tidy and welcoming Carry out filing, scanning, printing and document preparation tasks Work alongside experienced colleagues and learn how a busy venue ...

monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. … calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network ...

Gain practical experience working for an IT company in business administration while developing communication, organisation, digital and customer service skills. You’ll receive structured training, workplace support and work towards a recognised Level 3 apprenticeship. Role Duties to include: Carry out general administrative duties to support … accurate records, spreadsheets and databases using Microsoft Word and Excel. Take accurate minutes during meetings and record key actions and information. Enter and update customer and business information, ensuring records are accurate and up to date. Maintain records of calls, enquiries, customer information and other business activity. Assist ...

Hayley Group, our people, service and expertise have driven our success for over 50 years. As we continue to grow, we're looking for a HR Data & Systems Apprentice to join our HR team. This is a great opportunity for someone interested in technology, data and HR systems … DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector. The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing ...

actions Use Microsoft Office and other company systems to complete routine administrative tasks Provide support with other reasonable administrative duties as required Communication & Customer Service Support learners with basic queries relating to information, documentation and access to digital resources Assist colleagues by providing accurate and timely information from ...

great opportunity to work in the pharmacy industry and deliver great customer service. While working in the pharmacy and gaining valuable experience, you will also be supported by Walsall College to achieve your Pharmacy Level 2 Apprenticeship standard. Role This role is based at their Rugeley branch, some … Positions Available 1 Closing Date Tuesday, 15th September 2026 Start Date Wednesday, 16th September 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Non judgemental Patience Positive Attitude Reliable Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential ...