Apprenticeship Customer Service Jobs in the West Midlands

8 of 8 Apprenticeship Customer Service Jobs in the West Midlands

IT Apprentice

OCUK LTD T/A OVERCLOCKERS UK, SHELTON BOULEVARD, STOKE-ON-TRENT, ENGLAND
OCUK LIMITED
for stock, or built to order for customers. You will be provided with full training on PC hardware, enabling you to build PCs to customer specification and to provide second-to-none customer support, assisting customers with technical problems and returns. You will support other areas of the … rely on and interact with each other. Your duties and responsibilities in this role will consist of: Read and interpret detailed build specifications and customer requirements for custom-built PCs Select appropriate computer hardware components, including CPUs, GPUs, RAM, motherboards, power supplies, storage devices, and cooling systems Assemble computer … hardware and software issues that may arise during the build or testing process Install and configure operating systems, drivers, and software applications as per customer preferences Maintain a clean and organised workspace, as well as accurate records of builds and components Stay up-to-date with the latest advancements More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,640 a year
Posted:

Customer Care Apprentice

CLICK DEALER LIMITED, WINTON HOUSE, STOKE ROAD, STOKE-ON-TRENT, England
CLICK DEALER LIMITED
Kick-start your career in the exciting motor industry with Click Dealer! This apprenticeship offers a fantastic opportunity to develop crucial customer care and administrative skills within a supportive and award-winning tech-focused company. This could lead to a permanent position for the right person. Role Assisting with … active in offering guidance and best practice ideas when speaking to our dealer, always being friendly, helpful and living our Click Dealer values Training Customer Service Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0072-v1-1 20% off the job training Functional Skills if required … Could lead to a permanent position for the right person. Apprenticeship Standard Customer service practitioner (level 2) Training Provider NEWCASTLE AND STAFFORD COLLEGES GROUP Working Week Monday - Friday, 09:00-17:00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Sunday, 25th May 2025 Start More ❯
Employment Type: Intermediate Apprenticeship
Salary: £13,741 a year
Posted:

Digital Device Repair apprentice

47 Market Street, Oakengates, Telford, England
TF2 SMARTPHONE SOLUTIONS LTD
Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a … experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale … POS) system to ensure smooth tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

IT Support Apprenticeship

Droitwich, Worcestershire, United Kingdom
Randstad Inhouse Services
your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. Location: Droitwich, West Midlands - The role is full time office based Salary: From £15,000 per year Hours: Monday … months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About the Role As an IT Support … essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in More ❯
Employment Type: Apprenticeship
Salary: £15000/annum
Posted:

IT Apprenticeship

UNIT 64, 64 BRITANNIA WAY, BRITANNIA ENTERPRISE PARK, LICHFIELD, England
FIRST CLASS TECHNOLOGIES LTD
networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support … Year 3 Months Positions Available 1 Closing Date Thursday, 5th June 2025 Start Date Friday, 6th June 2025 Desired Skills Communication skills IT skills Customer care skills Analytical skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer FIRST CLASS TECHNOLOGIES LTD … Covering Nottingham, Derby, Leicester, Birmingham, Lichfield and Tamworth. Your business will benefit from our outstanding customer service focused, managed IT support services. If you are looking for a partner who knows a thing or two about moving business to the cloud, especially Microsoft Office 365 and Microsoft Azure More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:

IT Apprenticeship

Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
biz! They have more than 28 years of industry experience and have even won Lichfields Business of the Year in 2017. Providing five-star service comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be … team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4/C in GCSE Maths and Grade 5/C English More ❯
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted:

IT Apprenticeship

Rugby, Warwickshire, West Midlands, United Kingdom
Baltic Apprenticeships
skills and advance in your IT career Discounted School Fees: Benefit from discounted school fees for family members Desired Qualities, Skills and Knowledge: Excellent customer service and communication skills, including a professional telephone manner. Strong problem-solving abilities with a focus on resolving issues effectively. Ability to multitask More ❯
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

IT Apprenticeship

1-2 RAILWAY STREET, STAFFORD, England
CLEAR CARE SOLUTIONS LTD
networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective … Year 3 Months Positions Available 1 Closing Date Monday, 9th June 2025 Start Date Tuesday, 10th June 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer CLEAR CARE SOLUTIONS LTD In … Over the years, we worked closely with all our customers to create a bespoke solution for their specific needs while delivering and maintaining excellent customer service. More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:
Customer Service
the West Midlands
10th Percentile
£16,250
25th Percentile
£25,500
Median
£29,500
75th Percentile
£39,000
90th Percentile
£58,750