5 of 5 Apprenticeship IT Technician Jobs in the West Midlands

Looking for a motivated, enthusiastic IT & Projects Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in IT support and project delivery. You’ll be involved in a wide range of activities, providing technical support, assisting with IT and business projects such as our new ERP system, Advanced Workshop. Role Key … responsibilities: Provide first-line IT support to staff, including troubleshooting hardware, software, and network issues. Assist with setting up new equipment such as laptops, mobile devices, and user accounts. Support the IT & projects team with system upgrades, installations, and maintenance. Contribute to project workstreams by helping gather requirements, testing systems, and preparing documentation. Help maintain IT records … documentation. Provide excellent customer service and communicate clearly with colleagues at all levels. Ensure compliance with company policies, data protection, and cybersecurity best practices. What You’ll Learn Practical IT skills including device setup, troubleshooting, and administration. Exposure to project management methods and tools. Knowledge of IT systems, networks, and business applications. Experience of working within a professional More ❯

The Apprentice IT Support role is to help provide support and contribute to our onsite presence for end users at out office locations Role Provide technical support to staff, troubleshooting hardware, software, and network issues Aid and support local IT team with Data and Security issues Work with 3rd party IT provider to support issues as needed … Prioritise and schedule problems Assist in the installation, configuration, and maintenance of IT equipment (PCs, laptops, printers, mobile devices) Support the setup and management of user accounts, permissions, and access rights Help maintain IT asset records and documentation Learn appropriate software and hardware used and supported by the organization Monitor and report common IT issues to improve … system reliability Support routine maintenance tasks and updates under supervision Ensure compliance with IT policies, procedures, and data security standards Learn and develop skills in networking, cloud platforms, and system administration Provide excellent customer service and communicate effectively with users of all technical levels Escalate unresolved or complex issues to relevant support Assist with Project delivery The succesful apprentice More ❯

like talking to customers? If this sounds like you, we invite you to join our growing team at John Finch Computers Ltd, where you’ll start your career in IT by offering our customers technical IT support and services. customers. Role Key Responsibilities: First-line support via phone, email, or ticketing system Troubleshoot hardware/software issues (PCs … Assist with hardware/software setup and deployment Provide professional, friendly customer service Training Opportunity to progress to full-time employment for the right individual. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday to Friday, working hours TBC Expected Duration 1 Year 10 Months Positions Available 1 Closing Date Friday, 31st … October 2025 Start Date Monday, 3rd November 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Administrative skills Logical Creative Non judgemental Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer JOHN FINCH COMPUTERS LTD We are John Finch Computers Ltd! Based in Hereford we deliver expert IT More ❯

be able to offer the apprentice a permanent role in our team. Role · Setting up new Mini PCs and Laptops · Performing regular updates on Mini PCs and Laptops · Resolving IT issues by liaising with our external IT hosting provider Nasstar · Providing training on the system to new users on induction day and follow up training after 1 month … manual (knowledge base) and APX forms · Assist with the firm’s system process’s/contracts and equipment such as photocopiers, phones, comms equipment · Assist in maintaining the firms IT A&P issues spreadsheet and keeping users update on progress · Continue further personal development training watching webinars and carry out research on software that apply to Martin Kaye Training … Mentor support within the workplace Allocated assessor to visit you in the workplace Full time role depending on successful completion of apprenticeship and operational needs Apprenticeship Standard Information communications technician (level 3) Training Provider TELFORD COLLEGE Working Week Monday to Friday 9.00am - 5.00pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 5th November 2025 Start More ❯

Support Engineer role Training Opportunity to progress or full-time employment and progress on to the Digital Technology Solutions Professional Level 6 (Integrated Degree) Programme Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, 9.00am - 5.00pm Expected Duration 1 Year 10 Months Positions Available 1 Closing Date Friday, 21st November … Start Date Monday, 24th November 2025 Desired Skills Communication skills IT skills Attention to detail Administrative skills Number skills Logical Creative Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer INVOCO LTD We’re a leading-edge telecoms company based in Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses More ❯