2 of 2 Apprenticeship SLA Jobs in the West Midlands

assisting customers at the ICT Walk-Up Desk in a professional manner. Role 1. Service Desk Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers Ensure calls ...

Remarketing Managers are provided with swift response so these vehicles can be entered in to sale as soon as possible. Ensure all customer SLA’s are adhered to and report any delays to senior management for support. Collate and store all branch responses in orderly manner and keep data base ...