Apprentice IT Support Technician
- Hiring Organisation
- STATIC SYSTEMS GROUP PLC
- Location
- Heath Mill Road, Wombourne, Wolverhampton, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,454 a year
Support Technician provides entry-level technical support to users across the organisation. The role is designed to develop core IT support skills while assisting with the day-to-day operation of IT systems, resolving basic technical issues, and delivering a positive customer support experience under … guidance from senior IT staff. Role Provide first-line IT support to users via phone, email, or ticketing system Log, track, and update support tickets, ensuring issues are prioritised appropriately Assist with diagnosing and resolving basic hardware, software, and connectivity issues Set up and configure new user equipment ...