Technical Support Administration Apprentice
- Hiring Organisation
- CT Skills
- Location
- 253-255 Great Lister St, Birmingham, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
will be joining the support team and be responsible for successful projects delivery and on-going support. This is a hybrid role that incorporates both manual and desk-based responsibilities to ensure successful project delivery and on-going support for each client. Role Configuration of TVs, TV Systems … installation, allocating TVs & other equipment to a specific room (based on client requirements) and labelling each unit correctly with their corresponding room. Remote support including communicating with customers via phone or email to help resolve issues, logging support tickets, following up and closing the ticket on the cloud ...