IT Support Engineer Apprentice
- Hiring Organisation
- Astaris
- Location
- Unit 9, Riverside Business Centre, Shoreham-By-Sea, West Sussex, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,500 a year
main purpose of the apprenticeship will be to support the Engineering Team in carrying out their day-to-day duties and to provide 1st line support (progressing to 2nd line) to the clients on a daily basis. To accompany the ‘engineering team’ on site visits and when … have gained sufficient skills, visit sites alone. Role Answer incoming calls and record accurate details. Raise tickets with clear information and assign to relevant engineer/person. Provide remote and desk-side support for desktops, laptops, and peripherals (including network printers). Assist with desktop setup, configuration ...