1 of 1 Apprenticeship Applications Support Jobs in West Yorkshire

This is a great opportunity for a driven individual to start a career in IT. As an Application Support Lead Apprentice, you’ll gain hands-on experience with our core software and mobile apps. Full training is provided, leading to a nationally recognised Level 4 qualification. Role Provide first-line and escalated technical support for our … core business applications, helping with troubleshooting IT issues Collaborate with senior stakeholders and technical teams to diagnose and resolve complex software and hardware issues Assist in planning, implementing, and testing upgrades and new technologies, providing change management support to the business Collate performance statistics and analyse data to support decision-making … and enhance the rollout of applications Maintain accurate and detailed documentation of issues, resolutions, and system changes Support the service desk team and ensure all application support requests are handled efficiently and according to agreed-upon procedures Training Applications Support Lead Level 4 (Higher national certificate) An apprenticeship includes regular training with More ❯