IT Support Apprentice
- Hiring Organisation
- SUPPORT WAREHOUSE LIMITED
- Location
- Pinnacle, 67 Albion Street, Leeds, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact with all areas of the business and building relationships with internal and external stakeholders is key. … Role Act as 1st line support for the helpdesk, taking calls, logging tickets, providing basic troubleshooting and fault-finding tasks, then escalate as required – working with a senior to solve the issue Setting up/installing new equipment, software, hardware, peripherals, upgrades, and components Using Microsoft Intune to build ...