IT Support Desk Engineer Apprentice
- Hiring Organisation
- TOUCH TELECOM LTD
- Location
- UNIT 3B, RUDGATE COURT, WALTON, WETHERBY, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
growing team at Touch Telecom. Gain hands-on experience while working towards a recognised IT apprenticeship and developing skills in IT support, Microsoft 365, networking, cloud services, cybersecurity, and infrastructure management. Role Key Responsibilities: Provide first-line IT support to clients via telephone, email, remote support and onsite … changes Escalate complex technical issues to senior engineers when required Participate in customer projects including system upgrades, migrations and new installations Assist with Microsoft 365 administration including: User account creation and management Exchange Online mailbox administration Microsoft Teams support SharePoint and OneDrive management Licensing ...