1 of 1 Apprenticeship Service Management Jobs in West Yorkshire

Join Jungle IT as a Client Services Administrator and play a key role in delivering exceptional customer service and operational support. You’ll manage client requests, coordinate device logistics, maintain accurate records, and ensure compliance with industry standards. Role This role is ideal for someone highly organised, detail-oriented, and passionate about providing outstanding client experiences in a fast … paced IT environment. Reporting to the Head of IT Service Operations: Provide a comprehensive administration function to the business, including raising tickets, liaising with clients and internal teams and fulfilling order requests with suppliers Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems Provide the best customer experience possible ensuring customer satisfaction is … all perceived risks, issues and possible areas for improvement Additional Duties/Responsibilities This role will also include the following: Responding to client requests and actioning within SLA’s (Service Level Agreements) Administrating client device portfolio to customers’ requirements. Organising logistics of client devices Assisting to ensure device builds are completed utilising the build room Ensuring accurate information is More ❯