2 of 2 Apprenticeship Support Technician Jobs in West Yorkshire

Horsforth School is seeking to appoint an IT Support Technician Apprentice on an approved apprenticeship at Level 3 (A Level) with the opportunity for a permanent role following the apprenticeship. Role Provide first-line service desk support by responding to technical queries and resolving basic IT issues … across the school’s IT infrastructure under guidance Assist in the setup and maintenance of IT equipment, including computers, laptops, printers, and mobile devices Support the administration and management of e-learning platforms and educational software used by students and staff Conduct basic repairs and troubleshooting on IT hardware … and devices, escalating complex issues when necessary Ensure IT equipment and systems are well-maintained, secure, and functional to support teaching and learning Collaborate with staff and IT team members to identify IT needs and suggest practical solutions Maintain accurate records of IT issues, maintenance, and inventory to support More ❯

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line … technical support to staff for hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in … the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours More ❯