ICT Apprentice
- Hiring Organisation
- WEBSALEUK.COMM LTD
- Location
- WIGAN INVESTMENT CENTRE, WATERSIDE DRIVE, WIGAN, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
busy Managed Service Provider (MSP) environment, supporting customer networks, cloud services, and IT infrastructure. The role will provide hands-on experience in networking, Microsoft 365, cyber security, and technical support while working alongside experienced engineers. Role Provide 1st Line technical support to customers via phone, email … remote support tools. Troubleshoot and resolve network, connectivity, hardware, software, and Microsoft 365 related issues. Assist with the installation, configuration, and maintenance of routers, switches, wireless networks, and firewalls. Monitor customer networks and infrastructure, escalating issues where necessary. Log, update, and manage support tickets within the service ...