ICT Apprentice
- Hiring Organisation
- COFFEE CUP SOLUTIONS LIMITED
- Location
- 12B, OAKLANDS BUSINESS CENTRE, OAKLANDS PARK, WOKINGHAM, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 to £24,784.50 a year
technical support team. This role is ideal for someone passionate about technology and keen to develop a career in IT support, cloud technologies, and Microsoft 365 environments. Role As the first point of contact for our customers, you will provide technical assistance via telephone, email, and live … hardware, software, cloud services, and networking. Escalate incidents and service requests to senior engineers where required. Assist with device setup, configuration, and maintenance. Support Microsoft 365 applications and user account administration. Monitor customer systems and respond to alerts generated by monitoring tools. Maintain accurate technical documentation ...