IT Apprentice - Service Desk Technician
- Hiring Organisation
- SOUTHCO MANUFACTURING LIMITED
- Location
- Touchpoint, Wainwright Road, Worcester, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,500 a year
IT department is one of Southco’s most dynamic functions, deploying and supporting technology solutions. Our mission is to build and support a best-in-class infrastructure and Business Support Centre of Excellence through the evaluation, selection, and implementation of innovative technologies, systems, and services. Role This … deliver projects, such as system upgrades and security updates. Typical Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels ...