Digital Applications Technician Apprentice
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation, and … accurate contact information and create targeted marketing lists within the CRM to support campaign planning and execution. Research prospective employer contacts and organisations to enrich CRM data and support business development. Generate data reports from the CRM to support analysis of activities, pipelines, and live accounts. Support the analysis of simple and complex data to meet business reporting … in the staff vle for the team members to refer to. Document actions and maintain audit trails for issue resolution and system changes. Collaborate with the CRM provider, the Business Support team, and external stakeholders to research CRM capabilities, support system enhancements, troubleshoot issues, and implement new functionalities that improve efficiency and reduce manual processes. Explore automation opportunities between More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
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