IT Apprentice
Swandean 85 Arundel Road, Worthing, West Sussex, England
BATES (IT) LTD
Duties will include liaising with customers via phone, Skype or email to assist with 1st line IT issues, working in accordance with SLA's, Bates IT quality standards and ITIL best practices. Role Resolve 1st line issues and requests such as systems access, password resets & unlocks Troubleshooting hardware issues Maintain a customer-focused approach, delivering superb value to the customer More ❯
Employment Type: Advanced Apprenticeship
Salary: £17,000 a year
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