IT Support Technician Apprentice
- Hiring Organisation
- ONE CALL INSURANCE SERVICES LIMITED
- Location
- Saturn Building First Point Balby Carr Bank, Doncaster, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
technical team. Role Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with … software or hardware problems detected Support colleagues in using computer equipment by providing appropriate guidance and advice To escalate more complex service issues to the relevant IT Support member To escalate non-IT issues internally where required To arrange for external technical support where problems cannot be resolved ...