1 to 24 of 24 Apprenticeship Customer Service Jobs in Yorkshire

Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Someone with a mature personality Good customer service skills Great personality is crucial Willingness to learn Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Sunday, 21st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

apprenticeship role targeting midlevel and corporate markets You will be expected to self-generate leads, qualify all potential opportunities, manage and develop a growing customer base Achieve and deliver on all set targets and kpis Deliver high levels of customer service and professionalism at all times Consultative … IT Technical Salesperson Apprenticeship qualification (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough Business administrator, Level 3 (A level) understanding of existing and emerging technologies Firebrands course is delivered either … world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective more »

up rooms accordingly. Collating applications and entering onto Learner Management System. Collate registers and produce certificates for delegates. Compile training packs as necessary. General customer service and administrative tasks. Training Customer Service Practitioner Level 2 Functional Skills in maths, English if required Regular training and development … apprentice The successful candidate will be given the opportunity to apply for full time employment upon completion of the apprenticeship if available. Apprenticeship Standard Customer service practitioner (level 2) Training Provider KINGSTON UPON HULL CITY COUNCIL Working Week Monday to Friday, shifts to be confirmed. Expected Duration … Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Customer care skills Administrative skills Number skills Team working Non judgemental Patience Physical fitness Qualifications Maths & English GCSE or equivalent, grade Grade A - C/ more »

and location to be confirmed. Upon completion of the Level 2 apprenticeship there may be the opportunity to undertake the Level 3 Land-Based Service Engineering Technician apprenticeship, further developing knowledge and skills. As a fully qualified John Deere Agricultural Technician you will have access to further development opportunities … Closing Date Thursday, 31st October 2024 Start Date Tuesday, 5th November 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English & Maths GCSE or equivalent, grade C/… with the right, 'make it happen' attitude are the reason why our company has the reputation of being at the forefront of excellence in customer service. It's reflected both in the certified and qualified professionals who have worked with us for many years and have become part of more »

as an ICT Support Technician. The successful candidate will provide technical support to customers and gain a level 3 in Information Communication Technician. Role Customer Support: Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat Troubleshooting and Diagnosis Use appropriate … and Hardware Configuration: Install and configure software and hardware, including mobile apps, printers, projectors, scanners and cameras Issue Prioritization: Prioritize IT issues based on customer service level agreements to ensure timely resolution Security Access Management: Administer security access requirements and permissions for stakeholders, including password resets, and escalate … Months Positions Available 1 Closing Date Wednesday, 14th August 2024 Start Date Wednesday, 28th August 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Presentation skills Administrative skills Analytical skills Team working Initiative Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer more »

ordinating demos of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Salesperson to support their sales activity. You will become an integral part of Dashing … leads to be passed on to the Solutions team Answering potential customers' questions and coordinating additional information as required Keeping up with product and service information and updates Creating and maintaining the CRM with current and potential customers and opportunities Producing sales documentation and reports as required Market research … customer base for competitors) Assisting in the creation of new marketing content based on feedback of sales calls Act in a positive and constructive way to help develop and maintain the company brand Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell more »

You will be released for study and supported to achieve a Level 2 in Customer Services. The post holder will be expected to deliver an effective, efficient, and professional telephone-based customer service, working collaboratively with all SPA stakeholders. The post holder will provide a first point … of contact. Role The post holder will be expected to deliver an effective, efficient, and professional telephone-based customer service Ability to empathise and use assertiveness skills appropriately Providing customer service and dealing with members of public and health and social professionals Training You will achieve … Customer Services Level 2. Training will be one day a week The training provider will be The Education Training Collective Once you have achievedthe Level 2 in Customer Services, you can progress to the next apprenticeship of the Level 3 in Business Administration. Apprenticeship Standard Customer service more »

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user … manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development teams You’ll also be receiving more »

If you are passionate about customer service and you enjoy helping people who are in financial difficulties, then we would love you to be part of our Recoveries Team! As a successful candidate, you will have an excellent opportunity to join our award-winning company that can offer … and responsibilities include: Working within a high-volume inbound contact centre, showing ownership and accountability, offering solutions to help and benefit customers Maintain high service standards and continually improve the service to customers Work well within a dynamic team environment Negotiate, investigate and resolve issues whilst proactively seeking … solutions Training Customer Service Practitioner Level 2 Apprenticeship Standard End Point Assessment Level 2 Functional Skills in maths and English Delivery method and location of training to be confirmed Career progression includes Team Leader and Team Management. Progression may be available to the right candidate on successful completion more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »

prospects and engage sales executives for the next steps. Develop and maintain a thorough knowledge of the company and its products. Schedule appointments for service renewals and facilitate meetings for new business inquiries. Generate leads and grow existing relationships by maintaining an accurate, detailed client book and developing an … active, repeat customer base. Collaborate closely with team members to achieve collective targets and contribute to the company's growth. Work with account executives to design industry-specific outreach efforts. Utilise CRM (Freshsales) tools to ensure standard processes throughout all sales stages. Training Firebrand’s sector-leading Level … IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face more »

you to work not only on repairing and maintaining vehicles, you will gain experience and knowledge of hybrid vehicles, air conditioning, parts, stock management, customer service, sales and much more. Role If you would like to gain experience and knowledge in the following areas to start your career … apprenticeship for you! Responsibilities will include: Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service Hybrid/electric vehicle system and safe working practices Vehicle 4-wheel geometry principles Vehicle systems including battery, charging and air conditioning … Duration 30 Months Positions Available 1 Closing Date Friday, 28th June 2024 Start Date Monday, 26th August 2024 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Number skills Team working Patience Physical fitness Qualifications English GCSE or equivalent, grade 4 (Desired) Maths GCSE or equivalent more »

while earning a full-time wage. Duties; booking eye tests, pre-screening, recommending suitable frames. Looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Sunday, 30th June 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »

Duties include - booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Wednesday, 17th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

areas. Over the course of the three and half years, experience different job roles and be mentored by our senior managers to deliver excellent customer service to our clients, support functions such as finance, health and safety, legal, HR, procurement, sustainability, and project management. Carry out all your … Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Full Driving License Own your own vehicle Able to travel between sites Qualifications in Chemistry more »

Available 1 Closing Date Saturday, 20th July 2024 Start Date Saturday, 3rd August 2024 Desired Skills Eye for detail Genuine interest in digital Good customer service skills Hard Working Qualifications English GCSE or equivalent, grade 4 (Essential) Math GCSE or equivalent, grade 4 (Essential) About the Employer UK more »

Secom PLC in Leeds are recruiting for an Apprentice Client Relation Advisor, the successful candidate will work towards a Level 2 qualification in Customer Service. Role As a Customer service Apprentice/Client relations advisor Apprentice your training will include: • Answering incoming customer calls promptly and … efficiently • Responding to and taking necessary actions on customer emails ensuring timely and effective communication. • Updating the SECOM operating system with accurate and comprehensive information, logging all customer requests and incidents. • Conducting cross-referencing and verification of information using the SECOM operating platform to ensure data accuracy and … company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of SECOM's operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve reactive more »

thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »

Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a Customer Service Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in Customer Service with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in Customer Service and Business Administration, gain a Level 2 Customer Service Practitioner Award and learn a variety more »

stainless 316L and Phosphor Bronze on multiple machines Work to tight deadlines in a pressurised working environment to fulfil our corporate promise of exceptional customer service Verifying and editing CAM programmes in order to ensure components are manufactured to the desired quality and efficiency standards Interpret complex engineering more »