1 of 1 Apprenticeship ITIL Jobs in Yorkshire

IT Service Desk Engineer Apprentice

Hiring Organisation
QA LIMITED
Location
Islington House, Brown Lane West, Leeds, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£17,000 a year
ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...