IT Service Apprentice
- Hiring Organisation
- ST LUKE'S HOSPICE
- Location
- ST. LUKES HOSPICE, LITTLE COMMON LANE, SHEFFIELD, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
accounts in Active Directory. Role Support & Troubleshooting: Provide first-line technical support via phone, email, or portal. Troubleshoot hardware, software, and basic network issues. Incident Management: Log all queries, requests, and incidents in the helpdesk system, ensuring timely updates and follow-ups. User Administration: Manage user accounts, permissions … Training Weekly Online delivery by Microsoft Teams through Sheffield College The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills will be foundational in an IT career. Typically, an IT service apprentice will progress to be an IT support ...