2 of 2 Apprenticeship SLA Jobs in Yorkshire

endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies. Support hardware lifecycle management, including imaging, asset tagging. Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary. Assist in the preparation for audits by maintaining accurate and up-to-date documentation. Training The successful candidate may be offered full-time employment. Apprenticeship More ❯

security processes, including password resets, group policy implementation, and anti-virus configurations. Use Heat/Colt ticketing systems to log, track, and escalate IT issues. You will support with SLA adherence and document tasks thoroughly. Assist with hardware setup, including hard drive replacements, routers, switches, Wi-Fi servers, wireless headsets, and printers. Conduct software and driver updates, security patches, and More ❯