2 of 2 Apprenticeship 1st Line Support Engineer Jobs

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk … Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. A candidate who shows initiative, curiosity, and a proactive approach will be given the opportunity to build technical skills rapidly and take ...

based within the IT Team, forming part of the internal IT Operations department at our Mossfield Road site. This position is a front-line role, providing direct IT support to staff across the Don-Bur Group. Role Installation and replacement of IT hardware and equipment across … Group sites Responding to and logging IT incidents and service requests via telephone, email and the IT Service Desk system Prioritising and escalating support calls where required Diagnosing and resolving hardware and software issues Ownership of incidents and service requests through to resolution Ensuring support calls ...