2 of 2 Remote/Hybrid Apprenticeship Apple iOS Jobs

servers and networked storage, both remotely and on-site. Assist with software installation, configuration and updates across multiple platforms including Windows, macOS, Chromebooks and iOS devices. Document all support tasks, resolutions and escalations accurately using the helpdesk system to maintain a clear audit trail and support service improvement. Gain ...

remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems ...