2 of 2 Apprenticeship Asset Management Jobs

department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.) This includes a 24/7 out-of-hours on-call service for clinicians … Ensure that the IT new starter, mover and leaver process is followed Collaborate with other IT staff to assist in project work C2: Self-Management and Problem Solving: Identify and flag IT helpdesk calls which are impacting staff Whenever possible, aid the IT team in tasks such as software ...

technical faults and changes within the agreed service level agreements set out. Progressing and escalating issues accordingly. Keep accurate records in the service management system, making sure that customers always receive feedback on the progress of faults and changes. Assist in the support, monitoring and development of internal … Systems. Maintain the accuracy of asset management software, cataloguing new, updated and retired devices. Provide excellent customer service and be fully responsive to the needs of the customers and employers. Work alongside third-party partners/providers either as part of the change implementation or as part ...