7 THE MEAD BUSINESS CENTRE, MEAD LANE, HERTFORD, England
THE SPECIALIST ELECTRICAL GROUP LTD
To assist SEGplc in collecting, organising, analysing, and presenting data from multiple sources, using both technical and business platforms, while learning the full range of skills required for a competent Level 3 Data Technician. Role To assist SEGplc in collecting, organising, analysing, and presenting data from multiple sources, using both technical and business platforms, while learning … skills required for a competent Level 3 Data Technician. The apprentice will gain hands-on experience in working with company systems such as Excel Mondays, Simpro, and other business portals, alongside industry-standard tools for data handling and reporting. Key Duties & Responsibilities: Data Collection & Migration: Source … migrate, and collect data from trusted sources, including internal businesssystems, cloud platforms, and client portals Retrieve and input data from Excel Mondays reports, Simpro job management system, and other operational platforms Data Preparation & Cleaning: Format, clean, and validate datasets to ensure accuracy and usability Merge and reconcile data from multiple systems such as CRM, ERP, and More ❯
Working at the CEC you will be part of a fast-moving data team that includes customer relationship management specialists and business intelligence specialists. This role will sit within the Business Intelligence team, and you will be working with other members of the team to ensure that the CEC has the data and insights that it … needs. Role Working at the CEC you will be part of a fast-moving data team that includes customer relationship management specialists and business intelligence specialists. This role will sit within the Business Intelligence team, and you will be working with other members of the team to ensure that the CEC has the data and insights … Excel GitHub Jira Confluence Slack Teams You will also work with a wide range of datasets including some unique and gold standard datasets that enable the CEC to drive system change within the careers education landscape in England. These include Compass evaluations, Internal Leadership Reviews, Employer Standards and the Future Skills Questionnaire data. Liaising with internal and external stakeholders More ❯
3RD FLOOR, Q5, QUORUM BUSINESS PARK BENTON, NEWCASTLE UPON TYNE, England
MANDATA (MANAGEMENT AND DATA SERVICES) LTD
Our Customer Support Analyst Apprentice acts as a customer’s 1st point of contact, providing technical support to our clients for our bespoke transport management software, timely customer feedback, and supporting the roll-out of new software solutions across the Mandata Group. Role The ideal candidate will be experienced in delivering first-class support to customers and collaborating … and email support of our bespoke TMS software Follow agreed triage, incident, and service request procedures in accordance with service levels and prescribed standards Utilise Salesforce Service Cloud ticketing system while fulfilling service requirements Provide timely customer feedback Communicating with customers regularly with regard to their incident/problem/change request Maintain a high-quality service to our More ❯