the management of user accounts, permissions, and access rights. Monitor and maintain computer systems and networks, ensuring optimal performance and security. Assist in the implementation of data backup and disasterrecovery procedures. Assist in the procurement and inventory management of IT equipment and software. Stay up-to-date with emerging technologies and industry trends, sharing knowledge with the More ❯
fantastic opportunity to gain hands-on experience in a real-world business environment while working towards a recognised qualification. Role IT support levels 1st line 2nd line 3rd line Disasterrecovery and prevention Network security & installation Proactive monitoring on critical servers IT health checks and optimisation Online and automated backups Antivirus protection and solutions Sophos Workstations and printer More ❯
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
such as SolarWinds, Wireshark, IP Scanner, Ping, and Tracert Create detailed technical documentation including network topology diagrams, server rack layouts, Wi-Fi coverage maps, hardware/software directories, and disasterrecovery plans Provide 1st line support within the Network Operations Centre (NOC) Support technical delivery teams and assist with network migrations Full training and support will be provided More ❯
Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
A Typical Day in the Job: IT Support relating to technical issues involving Microsofts core business applications and operating systems Provide accurate information on IT products and services Supporting disasterrecovery solutions Monitor the remote monitoring and management system alerts and notifications and responding accordingly System documentation maintenance and review in ticketing system Full training and support will More ❯