1 of 1 Remote Apprenticeship First Line Support Technician Jobs

the benefit of a two-week company shutdown over Christmas, providing valuable time to rest and recharge. In this role, youll work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships. A … Typical Day in the Job: Perform password resets for users. Manage accounts using Windows Active Directory. Administer user access and permissions via the Office 365 Admin Portal. Act as first-line triage for IT issues: resolve or escalate as necessary. Install, configure and upgrade hardware components. Install, configure and upgrade software locally or remotely using TeamViewer and … PowerShell. Use tools like Command Prompt, NinjaOne and Unifi Wi-Fi management for network tasks. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £24,000 per annum. Monday to Thursday 9am-5pm, Friday 9am-3pm. 28 days annual leave including Bank Holidays. B-Corp company. Employment wellness More ❯