1 of 1 Apprenticeship Hardware Engineer Jobs

they need to be effective in their functions, empowering them to get the most value from their tech tools. Rectifying faults and providing advice on a wide range of hardware and related software. We are looking for someone with great hardware knowledge and customer service skills. Role Key Accountabilities: Procurement and configuration of hardware, ensuring devices are … Develop, maintain, and update standard images for desktop and laptop devices to ensure consistent builds and minimal disruption for end-users Track and document the full lifecycle of all hardware, including issuing, maintenance, returns, refurbishment, and secure disposal Provide advanced troubleshooting for hardware issues, acting as an escalation point for 1st line support when required Repair, patch, and … devices to ensure maximum uptime, reliability, and compliance with cyber security and audit requirements Liaise with suppliers and vendors for warranty claims, parts replacement, repairs, and procurement of new hardware Respond to and resolve IT incidents and service requests promptly and professionally, ensuring all tickets are logged, prioritised, and resolved in line with agreed SLAs Contribute to knowledge sharing More ❯