You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve ITsupport tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve … ITsupport tickets for customers Resolve 2nd and 3rd line ITsupport requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide ITsupport out of hours for project work Working with teams to … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯
Premier Park 33 Road One, Winsford Industrial Estate, Winsford, Cheshire, England
ADVANCED MEDICAL SOLUTIONS LIMITED
An opportunity has become available for an ITSupportEngineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all … users across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and … KPI’s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship More ❯
GROSVENOR HOUSE, 2 GROSVENOR SQUARE, SOUTHAMPTON, England
ZAPPIE COMMUNICATIONS LTD
Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems. Role The Field Engineer will be … accurate records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 ITSupport Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every … your PETA Learning & Development Coach After the successful completion of the apprenticeship, there will be an opportunity for the apprentice to stay in a permanent position as a field engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break). Expected Duration 1 Year More ❯