1 to 3 of 3 Apprenticeship ITIL V2 Jobs

technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why more »

and troubleshooting of hardward and software applications Carrying out daily checks on key systems and services Providing 1st/2nd line support within an ITIL Environment - supporting Customers on Windows, Linux and Apple Mac You will be taking and dealing with approximately 20 - 50 calls/tickets a day Installing more »

the Job: Provide an excellent level of customer service to staff and students. IT systems support across a cluster of schools. Support an active ITIL based helpdesk. Support a wide range of hardware and software solutions across a variety of teaching and learning environments. Be part of large and exciting more »