6 of 6 Remote/Hybrid Apprenticeship Microsoft Jobs

people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients. As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security. We navigate ...

processes and identify inefficiencies Test and troubleshoot internal systems to ensure smooth operation Maintain and update our WordPress websites Supporting our apprentices with their Microsoft 365 issues What We’re Looking For: A keen interest in technology Proven problem-solving approaches The ability to reliably follow a process Outstanding ...

production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables ...

users needing technical support Identify, log, and resolve basic technical issues relating to software, hardware, and networking Provide support for common applications such as Microsoft Office, email clients, and web browsers Assist in setting up, configuring, and troubleshooting end-user hardware like desktops, laptops, and printers Escalate issues that ...

service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other activities … application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining, and improving … lifecycle of a ticket Providing remote technical support to customers Troubleshoot and resolve issues related to hardware (desktops, laptops, peripherals), managed endpoints, and Microsoft 365 applications User account, license and access management Support software installations, updates, and configuration tasks on client devices Document issues, solutions, and workarounds in knowledge ...