3 of 3 Remote/Hybrid Apprenticeship Microsoft Jobs

users needing technical support Identify, log, and resolve basic technical issues relating to software, hardware, and networking Provide support for common applications such as Microsoft Office, email clients, and web browsers Assist in setting up, configuring, and troubleshooting end-user hardware like desktops, laptops, and printers Escalate issues that ...

large-scale business projects and helping improve the efficiency of systems used across the organisation. You will work with a variety of platforms including Microsoft 365, NHS systems, and practice management software, whilst liaising with external IT support providers to resolve technical and network issues. Day-Day Responsibiltiies: Support ...

service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other activities … application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training ...