1 to 25 of 26 Apprenticeship Microsoft 365 Jobs

installations and more advanced technical responsibilities. Role Provide telephone and remote 1st line support Log and manage tickets using our PSA system Assist with Microsoft 365 user administration Support installation of hardware and software Progress into site-based installations Update and maintain internal process documentation Help improve … configurations Document recurring issues and suggest improvements Support internal quality and compliance initiatives Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This ...

troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain … Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup ...

systems support. Role First-line technical support: Respond to helpdesk tickets and service requests. Diagnose and resolve basic hardware, software, and connectivity issues. Support Microsoft 365 applications (Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network devices. … Follow ITIL-based service management practices. Participate in team meetings and training sessions. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This ...

troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain … Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup ...

Support the procurement and disposal of IT equipment in line with council policies Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

hardware and configuring systems and applications Apply diagnostic utilities to aid in troubleshooting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

Support Technician apprentice who will provide first-line support, device setup, and Microsoft 365 assistance. Learn modern IT, cloud, and security skills while helping colleagues stay productive. The apprenticeship includes structured training and clear progression into infrastructure roles. Role We are looking for an IT Support Technician … training alongside real workplace responsibilities. Key Responsibilities End-User Support Provide first-line support for hardware, user access, and collaboration tools Assist colleagues with Microsoft 365 services including Teams, SharePoint, and OneDrive Support core business systems including CRM and booking/reservation platforms Provide a helpful ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … lifecycle of a ticket Providing remote technical support to customers Troubleshoot and resolve issues related to hardware (desktops, laptops, peripherals), managed endpoints, and Microsoft 365 applications User account, license and access management Support software installations, updates, and configuration tasks on client devices Document issues, solutions, and workarounds ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

prioritise, and resolve incidents efficiently, escalating when necessary Assist with installing, configuring, and maintaining hardware (PCs, laptops, printers, projectors, and classroom technology) Support Office 365 and Microsoft Teams users, including password resets and general troubleshooting Provide friendly and professional support to staff and pupils of all technical … systems under guidance Help monitor and update antivirus, patching, and backup solutions Learn to manage user accounts through Active Directory and Microsoft 365 Support network connectivity and troubleshooting basic cabling or device issues Collaboration & Learning: Work closely with senior engineers and the operations team to gain hands ...

Ensure excellent communication with schools, manager, and other team members Training Why choose our Azure Cloud Support Specialist Information Communications Technician Apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities … your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist ...

Ensure excellent communication with schools, manager, and other team members Training Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities … your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist ...

user support. Build real technical capability in a fast paced environment. Role Responsibilities: Learning how to troubleshoot and resolve support issues Supporting users on Microsoft Dynamics, PowerApps, Microsoft 365 and Sage systems Speaking with customers to understand what they’re trying to achieve Logging and managing … Limited (qil.co.uk) is a specialised UK provider of ERP systems, IT strategy, infrastructure services and data migration, with deep expertise in Microsoft Dynamics and Sage products. Their values focus on respect, collaboration, customer success, and long-term relationships, which shows through in their testimonials and mission statements. ...

service desk, email, phone) Log, prioritise, and resolve tickets within agreed SLAs Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 (Entra ID/Azure AD, Exchange, SharePoint, Teams) Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment ...

Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Non judgemental Patience Office 365 Windows Server Experience Understanding of DNS Computer components Troubleshooting understanding Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

escalating where necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level network administration may be required, such as setting policies and group permissions Performing server backups where required Administration … cloud services such as Microsoft 365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship ...

intregrations Shadow and support the development of dashboards and reports using PowerBI and SAP Business Objects Help maintain SharePoint sites and contribute to Office 365 support tasks Participate in process automation projects and help deliver the Labs and Sampling Digital Journey Learn and apply regulatory standards ...

security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365) Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional ...

Friday, 10th April 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Target oriented Microsoft Office Suite CRM systems Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About the Employer RANDSTAD GROUP … their IT systems. They provide day-to-day IT support, set up secure networks and Wi-Fi, install structured cabling, manage cloud systems like Microsoft 365, protect companies from cyber threats, and deliver data and automation solutions that help businesses work more efficiently. They also support communications ...

switches, routers, and AV devices Communicate effectively with client IT departments to support network and firewall configurations Maintain internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

phone, email or in person at the client site Manage servers (in physical and virtual environments), implementing GPO and synchronisation with cloud technologies (Office 365) Work to strict SLA’s Update and maintain internal documentation and ticket systems Communicate clearly to clients in non-technical jargon Training ...

troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain ...

with network troubleshooting, including wired and wireless issues Maintain IT asset inventory and documentation Assist with software deployment, updates and patch management Support Office 365 cloud services Audio Visual (A/V) & Media Technology Maintain and support A/V systems across the stadium, offices and training facilities ...

experience in: Responding to IT support requests and troubleshooting issues Installing, configuring, and updating software and hardware Supporting users with digital tools such as Microsoft 365 Maintaining accurate records of IT support activities Learning basic networking, security, and device management Managing user accounts and permissions Identifying ...