Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
processes, ensuring all IT systems are correctly configured. Resolve issues through troubleshooting utilising our internal RMM System Ninja, Team Viewer etc Document issues, solutions, and processes to improve future servicedelivery through the ticket system and SharePoint. Contribute ideas for system improvements and automation. Travel occasionally to UK sites as required Use basic Scripts like PowerShell to automate … Thinks creatively to find effective solutions and proactively improves user experiences across a distributed workforce. Challenges the Norm: Willing to question existing methods and suggest constructive changes to enhance service and efficiency. Interest in IT and Technology: Genuinely passionate about IT and enthusiastic about supporting users and solving a wide range of technical issues. Confident Communicator: Comfortable interacting with More ❯
Are you highly organised and interested in starting a career in data? With this opportunity to provide essential administrative support to Foresight’s servicedelivery teams, you’ll gain hands-on experience, develop key technical and organisational skills, and work alongside experienced professionals supporting real-world data projects. Role To provide administration support on Foresight's Fuel Scheme More ❯
Service Express is a renowned industry leader in data centre solutions, excelling in multivendor maintenance, hybrid cloud, and managed infrastructure services. With a commitment to delivering exceptional customer experiences and cutting-edge technology solutions, they are seeking passionate and motivated individuals to join the team as an IT Apprentice! The Operations Analyst provides IBMi and Intel Level 1 support … for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … in the Job: Proactively resolve 1st line and, where possible, 2nd line level incidents, ensuring timely escalation when necessary. Maintain high levels of call ownership, ensuring incidents, changes, and service requests are resolved efficiently and aligned with SLAs Utilise ITSM tools to track and update incidents, keeping stakeholders informed on progress Ensure compliance with processes and procedures to deliver More ❯
