4 of 4 Apprenticeship Service Delivery Jobs

Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation. Role Duties for this role include: Maintaining and building relationships with the companies' new and existing field engineering teams Maintaining all project/support based documents/process Assisting with … Bluekong Networks engineering teams Working to bring on board new engineers to utilise for customer works Building strong relationships with both customers, suppliers and delivery leads Monitoring and being the first port of contact for BlueKong support customers The Service Delivery Analyst will be: A bright individual ...

This role supports efficient IT operations, maintaining high internal service and a low-risk environment. It builds core admin skills in business support, stakeholder engagement, and systems use. Responsibilities include licence and asset management, equipment lifecycle, documentation, and coordinating services with stakeholders. Role Manage licence allocations for business software … applications, liaising with vendors and colleagues as required. Oversee the Asset Register, ensuring that the onsite team, via the Service Delivery Manager, retain accountability for ensuring it is current. Lead the disposal process (wipe/destroy/sale/charity) for surplus IT equipment. Support the Service ...

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include: Accurate data entry … line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations Supporting colleagues with scheduling, communication, and general office coordination tasks Travelling to customer sites ...