4 of 4 Apprenticeship Support Engineer Jobs

cloud systems, security tools, networks, and business-critical technologies. Role Configure and set up new IT devices for customers (both remotely and on-site) Support business servers, networks, and cloud environments Manage and maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity … alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed ...

main purpose of the apprenticeship will be to support the Engineering Team in carrying out their day-to-day duties and to provide 1st line support (progressing to 2nd line) to the clients on a daily basis. To accompany the ‘engineering team’ on site visits and when … have gained sufficient skills, visit sites alone. Role Answer incoming calls and record accurate details. Raise tickets with clear information and assign to relevant engineer/person. Provide remote and desk-side support for desktops, laptops, and peripherals (including network printers). Assist with desktop setup, configuration ...

looking for an enthusiastic and ambitious individual to join our internal IT Support team, acting as a resource on projects whilst also resolving any IT issues arising across our growing worldwide user base. Role We are looking for an enthusiastic and ambitious individual to join our internal IT Support … issues arising across our growing worldwide user base. Whilst this position is based in our Leeds office, you will also help cover support issues for our business users across London and Noida (India). As part of a dedicated IT Support team, you will have a unique opportunity ...

service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and team SLAs are met Respond to customer calls and tickets daily, resolving … escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo ...